July 2014 - last edited July 2014 by XXXO77O4906
Hello,
I just looked at my CC statement and I did not authorize you to bill my new CC but you have it expired several months ago and I did not give you a new CC # for I did not want to renew with you now on 6/6/14 you billed my CC $39.99 and on top of that when I go on my pogo account information it states me as a free player and also as you not having any CC information
I have printed this information out from your sight, also I have called my Credit Card Company, I did not authorize you to use my new Credit Card and on top of that I had not even activated this card. Please contact my Credit Card Company noting a refund for the non authorized amount you charged to it which is $39.99 I would like some confirmation of you doing so.
Sincerely(removed for security reasons)
Solved! Go to Solution.
July 2014
Moved to Pogo forums, carry on. @papery97
For any refund requests, please contact support and follow this steps here: http://help.ea.com/en/article/pogo-account-billing-issues-supported-via-chat-and-email/ .
July 2014
Moved to Pogo forums, carry on. @papery97
For any refund requests, please contact support and follow this steps here: http://help.ea.com/en/article/pogo-account-billing-issues-supported-via-chat-and-email/ .