@ImaBoa
Make sure that the Zoom setting on your pop-up window is at 100%.
Try pressing Ctrl & + to zoom in, or Ctrl & - to zoom out, or Ctrl & 0 to reset the zoom to 100%. Here are links for the 3 main browsers.
IE: Zoom in on a webpage
Firefox: How do I use Zoom?
Chrome: Changing text, image, and video sizes
After you have set your zoom to 100%, close your browser & restart it for it to take effect.
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