content missing characters!!

[claus666]

Hello PvsZ 2 experts,

i had over 200 hours in PvsZ part 1.  so then i played part 2 the demo. it said import your characters. so i bought the full version of the game. and the option is gone in the full version of part 2

it was  the main reason i bought part 2. now it feels like a deception to me.

Why does the demo tells me import characters??? i spend 2x times my money on the full version because i play this with my nephew. now we need to start over again. 

can you please fix this on both accounts? cornewilbert and claus666?

thank you very much.