Stuck on "Starting..." in Plant vs Zombies 2 -Androld Phone

by LeonHeng12
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Stuck on "Starting..." in Plant vs Zombies 2 -Androld Phone

★★★★★ Newbie

I am stuck on "Starting..." in Plant vs Zombies 2 while updating. It stays like this for a few days (weeks maybe). 

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Re: Stuck on "Starting..." in Plant vs Zombies 2 -Androld Phone

Community Manager

@LeonHeng12 Ah, sorry. I misunderstood and thought that you couldn't ever play on your current phone.

 

As long as your account is already synced up you shouldn't lose any progress with a reinstall. 

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Re: Stuck on "Starting..." in Plant vs Zombies 2 -Androld Phone

Community Manager

@LeonHeng12 Hey, what phone do you have? Perhaps the game isn't compatible with that phone?

That said, perhaps some troubleshooting will help? I'd start by restarting the phone, just turn it off and on again.


If this has no effect you can try reinstalling the PvZ2 app instead. 

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Re: Stuck on "Starting..." in Plant vs Zombies 2 -Androld Phone

★★★★★ Newbie

Thanks for the reply. My phone is Samsung Galaxy S6 edge.

Restarting my phone does not help.
I have purchased a few in-game products mainly the exclusive plants. I read some other people lost their exclusive plants after reinstalling. I just wanna make sure reinstalling will not affect my progresses and exclusive plants that i purchased.

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Re: Stuck on "Starting..." in Plant vs Zombies 2 -Androld Phone

Community Manager

@LeonHeng12 Ah, sorry. I misunderstood and thought that you couldn't ever play on your current phone.

 

As long as your account is already synced up you shouldn't lose any progress with a reinstall. 

David.png
Stay and Play.png
Message 4 of 14 (43,412 Views)

Re: Stuck on "Starting..." in Plant vs Zombies 2 -Androld Phone

★★★★★ Newbie

It work! thank for the help. 

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Re: Stuck on "Starting..." in Plant vs Zombies 2 -Androld Phone

Community Manager

Excellent, thanks for coming back with the confirmation. 

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Re: Stuck on "Starting..." in Plant vs Zombies 2 -Androld Phone

★★★ Newbie

I have a problem with "Staring" in Plants vs Zombies 2 om a tablet hawei how can I unlock it ? I hope in your help. See You Soon.

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Re: Stuck on "Starting..." in Plant vs Zombies 2 -Androld Phone

★★★ Newbie
I have a samsung s7 edge and just had the black screen with "starting..." error occur today
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Re: Stuck on "Starting..." in Plant vs Zombies 2 -Androld Phone

★★★ Newbie
Hi, what if you really don't want to unnistall it, because for my account, the progress never saved for some reason, and I have 2 of the new mints with alot of premium plants, and I really do not want to lose all of that also including that I have finished the game. Is there any other possible way so I won't unnistall it?

Hope, u can help thanks!
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Re: Stuck on "Starting..." in Plant vs Zombies 2 -Androld Phone

★★★★★ Newbie

I don't have my stuff sync and I don't know what to do

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