PVZ2 crashing on iOS7/iPad Air on App startup.

[shamwich1]

Hi,

Since loading PVZ 2 onto my ipad air running ios 7.0.4, the app crashes on startup (the EA logo appears for a split second then app crashes).

I have updated to the latest app version uninstalled, re-installed the app, rebooted and force reset the device. Still crashes.

I also have the same app installed on an iPhone 5 and ipad 2' same versions of iOS and PVZ apps, with no such crashing issue.

Are there any other troubleshooting steps to follow?

[EA_Spectre]

You can also try to reset your device as explained here: [FAQ] Troubleshooting for iOS Games

[shamwich1]

Hi, I've tried all the troubleshooting steps. Still crashes less than a second after launch of the app, is there anything else I can try? Again, works fine on all my other ios devices except the air.