PVZ 2 Graphics on iPhone 8 / ios11 all screwy [ Edited ]

[wobblymusic]

Just got my new iPhone 8 with ios 11. Progress for PVZ 2 (NOT PVZ Garden Warfare 2) from my old iPhone 6 running ios10 transferred over without any trouble, but the game's graphics are all screwy. There is significant cropping on both sides and the icons don't line up with where one touches them. Basically, the game is now unplayable. I'm attaching a screenshot to give you an idea of what I see. And yes, I already tried uninstalling and reinstalling the app.

[wadebear]

I'm sorry, but we can't help you with this problem.  There's nobody here but us chicken wranglers (which is to say, other players).

You can try contacting Customer Support with this issue and have them look into it though.  When setting up your support ticket select Technical Support as your Topic, choose your operating system, the scroll to the bottom of the page and hit Contact Us.

[wobblymusic]

Done! For the benefit of others having this same issue, I will report back here if/when I'm told of a solution.

[ackwalk]

I reported the issue as well, hoping for a resolution soon!

[wobblymusic]

Just received the following reply:

Thank you for taking the time to report your experience. This is an issue we are currently investigating. When a resolution is found, the game will be updated.

We appreciate your patience.

[amsobo]

Wooohoo!

[lskogseth]

Thank you for reporting this issue! I have been so frustrated with this and trying to fix it myself!!

[kavonx3]

So it's been two weeks. Come on EA

[melfuille]

I have iphone 8+ and its even worse, it wont launch at all

[steam-rocks]

Finally an update on 10/10/17 but doesn’t address the formatting issue. I guess we will continue to wait for EA to not fix the problem