Bought Escape Root - can't use it

by DOTHP
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Original Post

Bought Escape Root - can't use it

★★★ Newbie

Okay, I've purchased the Escape Root, but it still shows up in the game with the golden lock on it.

 

I try to purchase it again, confirm the in-app purchase, and then am told I already bought it.  I press "OK" and then the game freezes with the "Purchasing Stuff" box on the screen.

 

I have tried closing the app, rebooting the phone, and nothing seems to work.  Could you please advise?  Thanks!

Message 1 of 4 (451 Views)

Re: Bought Escape Root - can't use it

★★★★★ Newbie
Me too, I also bought the Super Fruit Bundle, it says I already bought it but it freezes on Purchasing Stuff.
Message 2 of 4 (433 Views)

Re: Bought Escape Root - can't use it

★★ Novice

This happened to me when I tried to get the caulipower.

Message 3 of 4 (401 Views)

Re: Bought Escape Root - can't use it

★★★ Newbie

Go to game settings, and choose "restore purchases" option. This may help, im not sure, use at your own risk.

Message 4 of 4 (395 Views)