Sims 2 ultimate collection: product key not working?

[SpawNHC35]

same probleme , i see pets dlc asking product key.......

[vonSmacktard]

Same problem here, too.

[pompeyjoe1989]

Exactly the same problem with my game - the given product key just won't work.

[EA_David]

Thanks. It's probably not a factor, but just so I have the data to hand, can those affected check if their Origin is set to use Beta Particpation? You can check this by clicking Origin in the top left, then Application settings, then scroll to the bottom to check.

[dexist]

Nope I am not currently in  beta Participation.

And if i am in beta it still give the same error.

[Nuschuable]

not beta here

[SweetSaiya]

not beta here, too.

[yonseca]

My Origin was not set to use Beta Participation. I tried to start The Sims before and after activating that option, but it still not working

Also tried to copy & paste the product code, but it was exactly the same.

[blackmariah1993]

I have this issue as well. I seem to be stuck on the Fun with Pets expansion registration code.

[Paqss]

I have the same problem with game and product key -.-

And in origin options beta is unticked