August 2017
What is the best way to get in contact with an advisor? I have double deluxe plus an additional 3 expansions that I can't use because of the windows 10 security compatibility issue.
-Josh
August 2017
Hi @apexaphelion,
It depends on what you prefer, I would suggest using EA Help to check which options are available for you, depending on the time and the country you are trying to contact from.
Let us know if you have any issues to get in contact with them
-Mai
August 2017
September 2017
how do you get to the live chat thing?
September 2017
Hi,
@mxrdsxtn Some countries do still have the game in certain stores, but it's rare. Unfortunately, I don't know exactly where. Maybe other Simmers here can help
@VaperWaves You can contact one of our advisers through EA Help. If available, you will get the chat option there. You will find a detailed explanation on how to contact them if you need it here.
If you have any question, don't hesitate to ask
Good luck,
-Mai
September 2017
Can i get the sims 2 ultimate collection? Please i really love the sims
If i buy the sims 4 Dog&Cat Now, Can you give the sims 2 ultimate collection ? .-.
September 2017
Hi @james18miles,
Welcome to Answers HQ, it's always great to meet more Simmers!
I wish I had better news for you, but the promotion to get The Sims 2 Ultimate Collection for free finished a few years ago. I've merged your thread here because you can read a bit more information about it in this thread.
Cheers,
-Mai
October 2017
Could you get it if you have a physical copy of the sims 2?
October 2017
Hi @nikkitimesthree,
If you have a physical copy of The Sims 2, our advisers might be able to help you turn it into digital, so you can download it through Origin
You can contact one of our advisers through EA Help.
If you have any question, don't hesitate to ask
-Mai
October 2017
I don't have the physical copy anymore, do you think it'll ever be on origin again?