I can't play the sims vacation/magic/unleashed on my laptop.

[deanahaddad1]

I can install the game on my laptop (Running windows 10) but I can't play it.

I don't get any errors. It just doesn't open. Anyone have any suggestions?

[EA_Kristi]

Hello @deanahaddad1,

Could you please try running the game in Windows XP compatibility mode to see if this helps?

Let us know how you get on.
- Kristi

[deanahaddad1]

Is it possible that my computer has onboard graphics, as opposed to a graphics card? It is an ASUS tablet with keyboard. It has Intel HD Graphics.

Maybe that is the issue. Is there a fix for that?

Thanks,
Deana

[EA_Kristi]

@deanahaddad1 Even on-board graphics cards in modern computers are more than likely above the requirements for the game as it quite old.

The fact that you have a tablet might be a separate issue though - did you try compatibility mode?

- Kristi