[INFO] PvZ Current Tracked Issues Thread! [ Edited ]

[EA_Shepard]

Hello, Neighborville

Thank you to all of you who have updated threads with all of the information we needed in order to have these issues looked into. Below is a list of currently tracked issues and the threads for these respective issues within the community.

If you are running into one of these issues, we ask that you please post on the respective thread. There have been some instances where multiple issues have been posted on the same thread causing confusion.

There will be some threads being moved amongst the below links that way we can properly track which players are running into which issues accurately. This way we can provide updates for them as well.

Current Open Issues

[Under Investigation] GW2 Maxed out or Reset characters
https://answers.ea.com/t5/Other-Plants-vs-Zombies-Games/UPDATE-lvl-46-Maxed-out-Characters-in-PvZ-GW...

[Under Investigation] GW 2 game performance after anti-cheat update
https://answers.ea.com/t5/Other-Plants-vs-Zombies-Games/Updated-03-09-PC-Garden-Warfare-2-not-workin...

[Under Investigation] PvZ GOTY We could Not Activate This Computer
https://answers.ea.com/t5/Other-Plants-vs-Zombies-Games/PC-Plants-vz-Zombies-quot-We-could-not-activ...

[Resolved] Pvz Heroes Missing Ads
https://answers.ea.com/t5/Other-Plants-vs-Zombies-Games/Loss-of-ads-in-PVZ-Heroes/m-p/13550557/highl...

[Under Investigation] PvZ Error Failed to Open File

https://answers.ea.com/t5/Other-Plants-vs-Zombies-Games/PC-PvZ-Error-Failed-to-Open-File/td-p/134910... 

[Resolved] PvZ Heroes No Match Found
https://answers.ea.com/t5/Other-Plants-vs-Zombies-Games/Under-Investigation-Pvz-Heroes-No-Match-Foun... 

[Information Requested] {PC] GW2 unable to launch with error after update

https://answers.ea.com/t5/Other-Plants-vs-Zombies-Games/PC-PvZ-GW2-Unable-To-Invite-or-Join-Friends/... 

[New Issue] PvZ BFN anticheat update info request

https://answers.ea.com/t5/Other-Plants-vs-Zombies-Games/Info-Request-PVZ-BFN-Issues-After-04-18-Anti...

[Under Investigation] Pvz GW2 Matchmaking error in Asia and NA West Servers

https://answers.ea.com/t5/Other-Plants-vs-Zombies-Games/Info-Request-PVZ-GW2-PC-Borken-Matchmaking-i... 

If or when there are separate tracked issues with the game, we will update this thread as quickly as we can!

Cheers!