live event completions

[murf0522]

why are my live event and set completionts not showing as completions? example; i complete 3 sets it says ive completed 1 set on my list of sets to recieve gronkowski...Also i complete ten live events in a row it records 1 or 2 of them and ive asked for help over the phone and email they say tell us which live events and sets are not being recorded...what? there is way too many and like i write it down lol what the ____?