Dragon Age 2 - New Purchase

[Necronis1]

Hi all, 

Unsure if anyone can help but here goes.

I have JUST purchased DA2 through the Origin Client, it shows up in my games. It downloaded fine and installed the content, free stuff and high res textures. When I click on Play it was initially giving me no error message but just popped up with Launching Dragon Age II then vanishing.

Since then when I try with the shortcut on my desktop it now pops up with an EA Error: We're sorry an error has occurred. This game has not been unlocked, please try again later.

Tried the Activation UI.exe and it flashes onscreen and vanishes but I cannot get passed this message. If I try the activation code it just says it's already been used which should be right if I used the Origin client. 

When I go offline and enter in my username/email and password it just says the game has not been unlocked.

Any ideas?

[ThandalNLyman · Accepted solution]

Sounds like an installation hiccough.

First, I would try the un-/re-install route.  If that doesn't work, I think you'll need official support from the "EA Game Advisors".

See the NOTICE at the top-right of every forum:

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For any account maintenance, persona assistance or code related queries, please Contact Us using the Help Center.

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Good Luck!

[ThandalNLyman · Accepted solution]

Sounds like an installation hiccough.

First, I would try the un-/re-install route.  If that doesn't work, I think you'll need official support from the "EA Game Advisors".

See the NOTICE at the top-right of every forum:

====================================

Announcements

For any account maintenance, persona assistance or code related queries, please Contact Us using the Help Center.

====================================

Good Luck!