DLC installer says user name is invalid, despite having registered a user name with EA

[sailthesevenseas]

Hi there,

In the Mac edition of "Dragon Age: Origins Ultimate Edition DCL Installer", I get to the Registration page and it says invalid user name, despite having created an account with EA and having activated the account and registered and verified the account name and email. 

I'm at a loss as to why the installer, does not recognise my EA account user name. Any idea why its not doing this?

[EA_Spectre · Accepted solution]

Hi sailthesevenseas,

Can you please start your game and check if the DLC is available for you despite not being able to log into the DLC installer? We had that several times with the Mac version.

[EA_Spectre · Accepted solution]

Hi sailthesevenseas,

Can you please start your game and check if the DLC is available for you despite not being able to log into the DLC installer? We had that several times with the Mac version.

[sailthesevenseas]

Fixed that, but I have a new problem, the servers aren't being found when I try to login to DragonAge II.

It says "We're sorry, an error has occurred. We are unable to connect to EA servers to Activate Dragon Age II on this computer using your account. Please try again later."

Internet is working fine, works fine and connects with Dragon Age Origins, just not DA 2.