Dead space 1 crashes on start up

by Kotamaku
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Re: Dead space 1 crashes on start up

★★★ Novice

Nope no vpn or proxy being used.

Message 11 of 26 (2,629 Views)

Re: Dead space 1 crashes on start up

Community Manager

@Kotamaku

 

Please follow these steps to access details on the crash:

 

  1. Click Start, search for "reliability history", click view reliability history
  2. Click on any of the recent critical events(red with a white x) relating to Dead Space and then click on view technical details
  3. Copy and paste the description into your next post here.

 

Thank you.

 

barry.png
Message 12 of 26 (2,623 Views)

Re: Dead space 1 crashes on start up

★★★ Novice

I managed to find one of the multiple crashes with a view technical report. Most were just check for solution.

 

Faulting application name: Dead Space.exe, version: 1.0.0.222, time stamp: 0x493e043a
Faulting module name: Dead Space.exe, version: 1.0.0.222, time stamp: 0x493e043a
Exception code: 0xc0000005
Fault offset: 0x002cc6de
Faulting process id: 0x27b4
Faulting application start time: 0x01d1a00696e462aa
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Dead Space\Dead Space.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Dead Space\Dead Space.exe
Report Id: d558bcef-0bf9-11e6-8111-cc52af3ec19f

 

Also since I found it and mentioned earlier deadspace 2 has been doing basically the same, here is the tech report for it as well

 

Faulting application name: deadspace2.exe, version: 1.0.0.0, time stamp: 0x00000000
Faulting module name: deadspace2.exe, version: 1.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00433c40
Faulting process id: 0x2cdc
Faulting application start time: 0x01d19e3cc1485cb7
Faulting application path: C:\Program Files (x86)\Origin Games\Dead Space 2\deadspace2.exe
Faulting module path: C:\Program Files (x86)\Origin Games\Dead Space 2\deadspace2.exe
Report Id: 183a9acb-0a30-11e6-a45a-cc52af3ec19f

 

 

Message 13 of 26 (2,619 Views)

Re: Dead space 1 crashes on start up

Community Manager

@Kotamaku

 

I found a lot of threads with that error code and have pulled the below steps out of some of those.

 

barry.png
Message 14 of 26 (2,613 Views)

Re: Dead space 1 crashes on start up

★★★ Novice

No luck still.

Message 15 of 26 (2,607 Views)

Re: Dead space 1 crashes on start up

★★★ Novice

I remember seeing something before about how dead space 2 won't run well with more than 4 cpu cores. Do you think that is the problem I am having with dead space 1 with my 2 intel xeon 8 core processors?

Message 16 of 26 (2,601 Views)

Re: Dead space 1 crashes on start up

Community Manager

@Kotamaku

 

With an older game such as this, having too many CPUs is possible but with a PC of that kind of calibre do you really want to disable CPUs to play?

 

You could try disabling some cores by setting 'CPU affinity':

 

Press Ctrl+Alt+Del > Start Task Manager > Processes Tab > right click desired program > Set Affinity

barry.png
Message 17 of 26 (2,594 Views)

Re: Dead space 1 crashes on start up

★★★ Novice

Won't let me do it as it auto crashes.

Message 18 of 26 (2,587 Views)

Re: Dead space 1 crashes on start up

Community Manager

@Kotamaku

 

Okay so I have found that this all could be an issue with the most recent Crimson video card drivers.

 

Please use the following clean uninstall utility to remove your current video drivers:

 

http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx

 

Then download and install the most recent non-Crimson driver set:

 

http://support.amd.com/en-us/download/desktop/previous/detail?os=Windows%207%20-%2064&rev=15.12

 

Obviously we would like you to post your results here, thanks.

barry.png
Message 19 of 26 (2,576 Views)

Re: Dead space 1 crashes on start up

★★★ Novice

@EA_Barry

 

Didn't work. That driver you linked me didn't help, plus it was also a crimson driver. They have started this new driver branding of crimson since nov 2015. I went into their legacy section and can't find a non crimson and their it only went up to windows vista.

Message 20 of 26 (2,564 Views)