Dead Space 3 EU version issues [ Edited ]

[jfmendoza45]

Hello

I recently purchased the European version of Dead Space 3 and had the product shipped over to the US. I live in the US

I am having difficulty accessing the online system within the game as well as downloading the DLC packs associated with this game. 

It says that it cannot connect with the EA/Origin servers when clearly I can when I'm connected.

Any ideas? Thank you

-J. Mendoza 

[EA_Barry]

Please make contact with an EA Game Advisor for assistance in possibly changing your entitlements for this game.

Log in with your Origin account and then click 'Contact a Game Advisor' to see the contact options: https://help.ea.com/contact-us

For help on how to contact us please see this link: https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center

[jfmendoza45]

Hello

this is not helping me. I need to contact tech support via phone or where can I fill out a help ticket. Thank you!!!