January 2017
You will probably get more useful replies if you ask in the Real Racing 3 section, since that is where people who know about Real Racing 3 will be. (This is the "Other Bejeweled Games" section). It appears there's been an update issued on 13th December that may or may not help.
I hope you find a good solution soon and that you can play again, because 4 months is a long time to be troubleshooting a game. Kudos to you for your persistence.