2013-01-27 12:33 AM - last edited on 2013-04-16 02:20 PM by EA_Spectre
I just bought and downloaded Battlefield 1943 with microsoft points (1200). It asks me to log in with my EA email and password, but it just keeps saying connecting for hours. How do I play the game I just bought?
2013-01-31 12:58 PM
Hi golftec!
At first, you should check your router ports. Following ports should be open:
TCP: 53, 88, 3074
UDP: 53, 88, 3074
For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.
To get sure that no corrupt data causing your issue, you should clear your cache:
If you still recognize issues with you login, it might be related to your EA ID.
In this case, please get in contact with one of our Game Advisor to check your account entitlements.
Cheers
Basti
2013-02-05 03:18 AM
I have heard that people have had trouble logging in after doing this...why is that? also my friend did that and it deleted all his games...not sure why but it did..he did exactly like you said to
2013-03-09 03:24 AM
2013-04-12 02:37 AM
We are having the same issue. I checked ports as well as cleared the system cache and still have the connecting issue.
2013-04-14 12:01 PM
Thanks, I open this ports and cleared the xbox cach, now it´s working fine, thanks again!
2013-04-22 10:03 PM
that's the exact same as me it will load for ever and never connect. And I rely want to play it. grrrrr.
2013-05-05 01:31 PM
Having exactly the same issue.
Have checked ports, have cleared cache and it still just says "connecting"
BUT
If I log in to the xbox as another gold live member who has had Bf1943 since it came out, it loads straight away.
EA you need to either fix this or give me my money back!
2013-05-08 04:07 PM
I also can testify the connecting problem is happening right now network error network failed ,A- retry B cancel, the servers are not validating our loggings, I have recommended many new customers to buy this game, I am disappointed nothing has been done, I have try your fix suggestion with any success
what's next
2013-05-08 10:22 PM
had same problem worked allright monday now nothing wont sign in