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israel1948
Posts: 2
Registered: ‎08-14-2013

"Sorry, this promotion cannot be applied. Please remove your current promo code to continue."

I just tried using a McDonalds code I got for $10 and this is what it says when I try to apply it: "Sorry, this promotion cannot be applied. Please remove your current promo code to continue." It says the codes don't expire until December. What gives?

EA_Stephen
Posts: 11,342
Topics: 77
XP: 1,774
Solutions: 2,202
Registered: ‎09-25-2012

Re: "Sorry, this promotion cannot be applied. Please remove your current promo code to continue."

There have been several problems with the codes given by McDonalds - the advice we have is to contact them at support13@playatmcd.com to resolve this.

 

Thank you.

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Keeper
israel1948
Posts: 2
Registered: ‎08-14-2013

Re: "Sorry, this promotion cannot be applied. Please remove your current promo code to continue."

I've read this only works for sports games. Could that be the reason why?

Keeper
kooms1983
Posts: 1
Registered: ‎02-09-2014

Re: "Sorry, this promotion cannot be applied. Please remove your current promo code to continue

[ Edited ]

Mine is for Simcity for the Leaf Car and the Progressive Insurance Building

 

Went back and I can't add any game to the cart because of this issue. This needs to be fixed if you don't want to lose a customer becaue the inability to buy any of the games on Origin.

EA_Francois
Posts: 5,692
Solutions: 1,602
Registered: ‎07-30-2012

Re: "Sorry, this promotion cannot be applied. Please remove your current promo code to continue

Can you try thse steps provided by a community user?

"Just log out, add the item to cart. go to purchase, and log in."

If this fixed your issue, make sure to give thanks to the user who suggested it: :smileyhappy:

http://answers.ea.com/t5/Origin/Origin-won-t-let-me-buy-anything/m-p/2320145#M46659
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