purchases

by noobanator26
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Original Post

Accepted Solution

purchases

★★★★★ Newbie
I have been informed by my bank that a purchase was made and I never knew about this website and I just made this account to get some answers. I think a purchase was made and I was unaware and with your help I could figure out who/what is going on.
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Accepted Solution

Re: purchases

EA Staff

Please contact an Advisor via live chat or phone for assistance with this issue:

1. Click on the following link: http://help.ea.com/en/contact-us/
2. Make sure you are logged in (top right corner)
3. Type in the name of the affected game
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

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Message 2 of 2 (80 Views)

All Replies

Re: purchases

EA Staff

Please contact an Advisor via live chat or phone for assistance with this issue:

1. Click on the following link: http://help.ea.com/en/contact-us/
2. Make sure you are logged in (top right corner)
3. Type in the name of the affected game
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Message 2 of 2 (81 Views)