game won't restart after in tool bar

by evartlawson
Reply

Original Post

game won't restart after in tool bar

★★★ Newbie

when in game and min to tool bar it won't restore

Message 1 of 3 (135 Views)

Re: game won't restart after in tool bar

Community Manager

Yeah that can happen, Origin can get into a sort of limbo state. Force a shutdown (right-click > exit or use the task manager) and try opening it up again. It's a little annoying but quick enough to sort out. 

David.png
Stay and Play.png
Message 2 of 3 (126 Views)

Re: game won't restart after in tool bar

Community Manager

@evartlawson Hi,

 

Which game are you playing?

Additionally, please post a DxDiag of your system, instructions are available below:

 

1.  Press and hold the Windows key and the letter R on your keyboard
2.  You will see a Run box in the lower-left corner of your screen
3.  Type dxdiag in the text field
4.  Click OK
5.  If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG (see screenshot below)
6.  If your computer has a 32-bit version of Windows, that button will not be available


7.  Click the Save All Information button, found on the bottom of the DXDIAG report
8.  Save this text file to your Desktop if possible
9. Open the text file, select all the text inside (Ctrl + A) and copy it (Ctrl +C).
10. Go to http://hastebin.com/, paste the contents of your DXDiag inside (Ctrl+V) and click Save on the webpage (Ctrl+S).
11. Copy the link of the page in your post, along with a precise description of your issue.

 

This will allow us to look into this further.

 

Thank you,

Nils

Message 3 of 3 (123 Views)