game not showing

[stuart17011980]

bought rail simulator using paypal yesterday order went though fine, i have a recipt from paypal and serial from origin the only thing is its not showin for download checkted order history thats all there i've done all steps in the support area and redownloaded origin and still the same. this is my last option can some one help

thanks

[fumitol]

Hello stuart17011980,

Have you tried redeeming the code?

1. Click Origin tab in the top left hand corner
2. Select Redeem Product Code
3. Put in the Serial Number.

Please mark this as solved if I have answered your question.

Cheers,
Dan

[HouserVT]

[removed]

[stuart17011980]

Yes just tried and comes back with error

[fumitol]

What error does it report back to you?

[stuart17011980]

It says "the product code you entered is invalid"

[stuart17011980]

This is getting pointless i have paid for a game that I can not use it shows in my account but not on origin app what's going on this will be the last game I purchases of this site am fed up now