forgot security anwser and question

by superliverfan
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Original Post

Re: forgot security anwser and question

Community Manager

@legendary9090 Hi,

 

As had been stated previously, you will need to contact an EA Game Advisor: https://help.ea.com/en/contact-us/new

 

This article here describes how: https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center#2

 

Log in with your Origin account and choose "Origin" as Product, your Platform, "Account Security" as Topic and describe your issue to see all available contact options.

If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support availability for your region.

 

Thank you,

Nils

Message 21 of 26 (370 Views)

Re: forgot security anwser and question

★ Novice

I can't call to EA support too because I live in Georgia. If you have found any solution please inform me

Message 22 of 26 (342 Views)

Re: forgot security anwser and question

★ Novice

@crinrict wrote:

In Origin ?

 

For everything account/serial code related, you need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

For Live Chat, make sure to choose US as your country.


I have done everything as you said but at the end when I have to choose how to contact them it shows me only contactng them by phone. I can't be reached by phone because I don't live in US, I live in georgia and that country isn't in listing.

Message 23 of 26 (354 Views)

Re: forgot security anwser and question

★★★ Newbie
Can u tell me what's my security answer
Message 24 of 26 (305 Views)

Re: forgot security anwser and question

★★ Novice

what did they say to you?

Message 25 of 26 (283 Views)

Re: forgot security anwser and question

★★★ Newbie
Please I forgot my answer
Message 26 of 26 (253 Views)