continuously CRASHING [ Edited ]

[brockieroad]

Sims4 crashing every 2 minutes!  Losing mind and patience!  Have done the Origin Repair and Sims4 clearing of Cache...AND I can't get any help from HELP!  Can only attach 3 of the 12 crash reports

[Phantomlover1717 · Accepted solution]

Put your DxDiag in a spoiler. 

Crinrict isn't around at this time, so I'll take over for now. 

Did the game ever run good on your machine?

I see your graphics card driver is out of date, so give updating that a try:

https://downloadcenter.intel.com

[holger1405]

@brockieroad

First, I moved your post to the The Sims 4 thread. You will get better answers here.

Please create a DxDiag in txt file format, also go to your Reliability monitor (Press the windows key and "R" at the same time and copy or type "perfmon /rel" (without the quotes) in > ENTER and look if it has TS4 entries.

If yes double click at the last one, copy it to the clipboard, (Bottom left corner) save it to a text file and load it up together with the DxDiag. You can do that with the "choose file" button at the bottom right corner of the reply window.

[crinrict]

Are you using mods in your game ?  If so, please remove them

See this for more information: [PLEASE READ] Usage of Mods and Custom Content

If not, please provide your Computer's DxDiag as requested by @holger1405

[brockieroad]

Thank you both for replying!  I don't use or buy "mods", so that's not the problem.

I've tried replying to you by sending attachments, but as far as I can tell, it hasn't worked.  So I'll try again.

I did find, by starting a new game (reloading all the towns so they're blank), that it improved the game greatly...

So, with that being said, here goes!

Spoiler

DxDiag:

System Information
------------------
Time of this report: 1/19/2017, 21:38:48
       Machine name: BROCKIE-PC
   Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.161011-0600)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: OptiPlex 760                
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 A08
          Processor: Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz (2 CPUs), ~3.0GHz
             Memory: 4096MB RAM
Available OS Memory: 3548MB RAM
          Page File: 3235MB used, 3857MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 96 DPI (100 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: Intel(R) Q45/Q43 Express Chipset
       Manufacturer: Intel Corporation
          Chip type: Intel(R) 4 Series Express Chipset Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_2E12&SUBSYS_027F1028&REV_03
     Display Memory: 1581 MB
   Dedicated Memory: 64 MB
      Shared Memory: 1517 MB
       Current Mode: 1280 x 1024 (32 bit) (60Hz)
       Monitor Name: Dell P190S(Analog)
      Monitor Model: DELL P190S
         Monitor Id: DEL405A
        Native Mode: 1280 x 1024(p) (60.020Hz)
        Output Type: HD15
        Driver Name: igdumdx32.dll,igd10umd32.dll
Driver File Version: 8.15.0010.2302 (English)
     Driver Version: 8.15.10.2302
        DDI Version: 10
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 2/11/2011 19:09:48, 571904 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B78E66-6D52-11CF-667B-7522A3C2C535}
          Vendor ID: 0x8086
          Device ID: 0x2E12
          SubSys ID: 0x027F1028
        Revision ID: 0x0003
 Driver Strong Name: oem44.inf:Intel.Mfg:iEGL0:8.15.10.2302ci\ven_8086&dev_2e12
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (SoundMAX Integrated Digital High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_194A&SUBSYS_1028027F&REV_1004
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: ADIHdAud.sys
         Driver Version: 6.10.0001.7250 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 4/23/2009 13:42:06, 381440 bytes
            Other Files:
        Driver Provider: AnalogDevices
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (SoundMAX Integrated Digital High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: ADIHdAud.sys
         Driver Version: 6.10.0001.7250 (English)
      Driver Attributes: Final Retail
          Date and Size: 4/23/2009 13:42:06, 381440 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Rear Input (SoundMAX Integrated Digital High Definition Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: ADIHdAud.sys
         Driver Version: 6.10.0001.7250 (English)
      Driver Attributes: Final Retail
          Date and Size: 4/23/2009 13:42:06, 381440 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52F
        FF Driver: n/a

      Device Name: HID-compliant mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x2101, 0x0231
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3A64
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/16/2016 15:27:20, 259072 bytes
| Driver: usbd.sys, 8/16/2016 15:26:55, 6016 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x2101, 0x0231
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 16:29:03, 28160 bytes
| Driver: kbdclass.sys, 7/13/2009 20:20:36, 42576 bytes
|
+ HID Keyboard Device
| Vendor/Product ID: 0x413C, 0x2107
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 16:29:03, 28160 bytes
| Driver: kbdclass.sys, 7/13/2009 20:20:36, 42576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 18:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/13/2009 20:20:36, 42576 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC52F
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 18:45:08, 26112 bytes
| Driver: mouclass.sys, 7/13/2009 20:20:44, 41552 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x2101, 0x0231
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 18:45:08, 26112 bytes
| Driver: mouclass.sys, 7/13/2009 20:20:44, 41552 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 16:29:03, 53120 bytes
| Driver: sermouse.sys, 7/13/2009 18:45:08, 19968 bytes
| Driver: mouclass.sys, 7/13/2009 20:20:44, 41552 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 597.8 GB
Total Space: 712.3 GB
File System: NTFS
      Model: ST3750640NS ATA Device

      Drive: D:
      Model: PLDS DVD-ROM DH-16D5S ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 16:29:03, 108544 bytes

--------------
System Devices
--------------
     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A68
Device ID: PCI\VEN_8086&DEV_3A68&SUBSYS_027F1028&REV_02\3&172E68DD&1&D1
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:56, 24576 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 285696 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 15:27:20, 259072 bytes

     Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_8086&DEV_3A00&SUBSYS_027F1028&REV_02\3&172E68DD&1&FA
   Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:45, 12368 bytes
   Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 20:19:03, 42560 bytes
   Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 20:26:15, 21584 bytes
   Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (English), 8/4/2013 20:56:47, 133056 bytes

     Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_027F1028&REV_A2\3&172E68DD&1&F0
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 16:29:03, 153984 bytes

     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A67
Device ID: PCI\VEN_8086&DEV_3A67&SUBSYS_027F1028&REV_02\3&172E68DD&1&D0
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:56, 24576 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 285696 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 15:27:20, 259072 bytes

     Name: Intel(R) Remote PC Assist Technology - SOL (COM3)
Device ID: PCI\VEN_8086&DEV_2E17&SUBSYS_027F1028&REV_03\3&172E68DD&1&1B
   Driver: n/a

     Name: Intel(R) 82567LM-3 Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_10DE&SUBSYS_027F1028&REV_02\3&172E68DD&1&C8
   Driver: C:\Windows\system32\DRIVERS\e1k6232.sys, 11.05.0004.0000 (English), 11/6/2009 00:35:22, 214696 bytes
   Driver: C:\Windows\system32\e1k6232.din, 10/9/2009 17:43:54, 3138 bytes
   Driver: C:\Windows\system32\NicCo36.dll, 2.01.0002.0000 (English), 5/26/2009 15:05:46, 28792 bytes
   Driver: C:\Windows\system32\NicInstK.dll, 9.10.0027.0000 (English), 10/11/2009 04:28:10, 62144 bytes
   Driver: C:\Windows\system32\e1kmsg.dll, 10.00.0014.0001 (English), 4/21/2009 22:39:56, 72288 bytes

     Name: Intel(R) ICH10 Family PCI Express Root Port 2 - 3A72
Device ID: PCI\VEN_8086&DEV_3A72&SUBSYS_027F1028&REV_02\3&172E68DD&1&E1
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 16:29:03, 153984 bytes

     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A66
Device ID: PCI\VEN_8086&DEV_3A66&SUBSYS_027F1028&REV_02\3&172E68DD&1&EA
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:56, 24576 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 285696 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 15:27:20, 259072 bytes

     Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_8086&DEV_2E16&SUBSYS_027F1028&REV_03\3&172E68DD&1&1A
   Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:45, 12368 bytes
   Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 20:19:03, 42560 bytes
   Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 20:26:15, 21584 bytes
   Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (English), 8/4/2013 20:56:47, 133056 bytes

     Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A70
Device ID: PCI\VEN_8086&DEV_3A70&SUBSYS_027F1028&REV_02\3&172E68DD&1&E0
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 16:29:03, 153984 bytes

     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A65
Device ID: PCI\VEN_8086&DEV_3A65&SUBSYS_027F1028&REV_02\3&172E68DD&1&E9
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:56, 24576 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 285696 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 15:27:20, 259072 bytes

     Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_2E14&SUBSYS_027F1028&REV_03\3&172E68DD&1&18
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3A6E&SUBSYS_027F1028&REV_02\3&172E68DD&1&D8
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 16:29:03, 108544 bytes

     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A64
Device ID: PCI\VEN_8086&DEV_3A64&SUBSYS_027F1028&REV_02\3&172E68DD&1&E8
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:56, 24576 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 285696 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 15:27:20, 259072 bytes

     Name: Intel(R) Q45/Q43 Express Chipset
Device ID: PCI\VEN_8086&DEV_2E13&SUBSYS_027F1028&REV_03\3&172E68DD&1&11
   Driver: n/a

     Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A6C
Device ID: PCI\VEN_8086&DEV_3A6C&SUBSYS_027F1028&REV_02\3&172E68DD&1&D7
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 46592 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 285696 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 15:27:20, 259072 bytes

     Name: Intel(R) ICH10 Family SMBus Controller - 3A60
Device ID: PCI\VEN_8086&DEV_3A60&SUBSYS_027F1028&REV_02\3&172E68DD&1&FB
   Driver: n/a

     Name: Intel(R) Q45/Q43 Express Chipset
Device ID: PCI\VEN_8086&DEV_2E12&SUBSYS_027F1028&REV_03\3&172E68DD&1&10
   Driver: C:\Windows\system32\DRIVERS\igdkmd32.sys, 8.15.0010.2302 (English), 2/11/2011 19:12:16, 9036800 bytes
   Driver: C:\Windows\system32\igdumd32.dll, 8.15.0010.2302 (English), 2/11/2011 19:12:16, 4967424 bytes
   Driver: C:\Windows\system32\igkrng500.bin, 2/11/2011 19:10:50, 982240 bytes
   Driver: C:\Windows\system32\igcompkrng500.bin, 2/11/2011 19:10:52, 439308 bytes
   Driver: C:\Windows\system32\igfcg500m.bin, 2/11/2011 19:10:50, 92356 bytes
   Driver: C:\Windows\system32\iglhxs32.vp, 2/11/2011 19:42:52, 51636 bytes
   Driver: C:\Windows\system32\iglhxo32.vp, 2/11/2011 18:35:00, 60015 bytes
   Driver: C:\Windows\system32\iglhxc32.vp, 2/11/2011 18:35:00, 60226 bytes
   Driver: C:\Windows\system32\iglhxg32.vp, 2/11/2011 18:35:00, 60254 bytes
   Driver: C:\Windows\system32\iglhxa32.vp, 2/11/2011 18:35:00, 1090 bytes
   Driver: C:\Windows\system32\iglhxa32.cpa, 2/11/2011 18:35:00, 1921265 bytes
   Driver: C:\Windows\system32\iglhcp32.dll, 1.05.0002.0001 (English), 2/11/2011 18:35:00, 147456 bytes
   Driver: C:\Windows\system32\iglhsip32.dll, 1.05.0002.0001 (English), 2/11/2011 18:35:00, 208896 bytes
   Driver: C:\Windows\system32\hccutils.dll, 8.15.0010.2302 (English), 2/11/2011 18:40:48, 95232 bytes
   Driver: C:\Windows\system32\igfxsrvc.dll, 8.15.0010.2302 (English), 2/11/2011 18:41:12, 57856 bytes
   Driver: C:\Windows\system32\igfxsrvc.exe, 8.15.0010.2302 (English), 2/11/2011 19:26:30, 267800 bytes
   Driver: C:\Windows\system32\igfxpph.dll, 8.15.0010.2302 (English), 2/11/2011 18:41:30, 195584 bytes
   Driver: C:\Windows\system32\igfxcpl.cpl, 8.15.0010.2302 (English), 2/11/2011 18:41:30, 115200 bytes
   Driver: C:\Windows\system32\igfxdev.dll, 8.15.0010.2302 (English), 2/11/2011 18:40:38, 228864 bytes
   Driver: C:\Windows\system32\igfxdo.dll, 8.15.0010.2302 (English), 2/11/2011 18:40:56, 130048 bytes
   Driver: C:\Windows\system32\igfxtray.exe, 8.15.0010.2302 (English), 2/11/2011 19:26:32, 137752 bytes
   Driver: C:\Windows\system32\hkcmd.exe, 8.15.0010.2302 (English), 2/11/2011 19:26:26, 171032 bytes
   Driver: C:\Windows\system32\igfxress.dll, 8.15.0010.2302 (English), 2/11/2011 18:40:38, 828928 bytes
   Driver: C:\Windows\system32\igfxpers.exe, 8.15.0010.2302 (English), 2/11/2011 19:26:30, 172568 bytes
   Driver: C:\Windows\system32\igfxTMM.dll, 8.15.0010.2302 (English), 2/11/2011 18:41:30, 261632 bytes
   Driver: C:\Windows\system32\TVWSetup.exe, 1.00.0001.0000 (English), 2/11/2011 19:26:38, 8198680 bytes
   Driver: C:\Windows\system32\gfxSrvc.dll, 8.15.0010.2302 (English), 2/11/2011 18:40:42, 120320 bytes
   Driver: C:\Windows\system32\GfxUI.exe, 8.15.0010.2302 (English), 2/11/2011 19:26:22, 3157528 bytes
   Driver: C:\Windows\system32\GfxUI.exe.config, 2/11/2011 18:38:44, 151 bytes
   Driver: C:\Windows\system32\IGFXDEVLib.dll, 1.00.0000.0000 (Invariant Language), 2/11/2011 18:40:40, 4096 bytes
   Driver: C:\Windows\system32\igfxext.exe, 8.15.0010.2302 (English), 2/11/2011 19:26:28, 179224 bytes
   Driver: C:\Windows\system32\igfxexps.dll, 8.15.0010.2302 (English), 2/11/2011 18:41:28, 23552 bytes
   Driver: C:\Windows\system32\igfxrara.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:00, 84480 bytes
   Driver: C:\Windows\system32\igfxrchs.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:00, 81920 bytes
   Driver: C:\Windows\system32\igfxrcht.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:00, 81920 bytes
   Driver: C:\Windows\system32\igfxrdan.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:02, 84992 bytes
   Driver: C:\Windows\system32\igfxrdeu.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:02, 86016 bytes
   Driver: C:\Windows\system32\igfxrenu.lrc, 8.15.0010.2302 (English), 2/11/2011 18:40:38, 85504 bytes
   Driver: C:\Windows\system32\igfxresn.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:08, 86528 bytes
   Driver: C:\Windows\system32\igfxrfin.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:02, 85504 bytes
   Driver: C:\Windows\system32\igfxrfra.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:02, 86528 bytes
   Driver: C:\Windows\system32\igfxrheb.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:04, 84480 bytes
   Driver: C:\Windows\system32\igfxrita.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:04, 86016 bytes
   Driver: C:\Windows\system32\igfxrjpn.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:04, 82944 bytes
   Driver: C:\Windows\system32\igfxrkor.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:06, 82944 bytes
   Driver: C:\Windows\system32\igfxrnld.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:02, 86016 bytes
   Driver: C:\Windows\system32\igfxrnor.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:06, 85504 bytes
   Driver: C:\Windows\system32\igfxrplk.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:06, 86016 bytes
   Driver: C:\Windows\system32\igfxrptb.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:06, 85504 bytes
   Driver: C:\Windows\system32\igfxrptg.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:08, 86016 bytes
   Driver: C:\Windows\system32\igfxrrus.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:08, 86016 bytes
   Driver: C:\Windows\system32\igfxrsky.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:10, 86016 bytes
   Driver: C:\Windows\system32\igfxrslv.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:10, 85504 bytes
   Driver: C:\Windows\system32\igfxrsve.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:08, 85504 bytes
   Driver: C:\Windows\system32\igfxrtha.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:10, 84992 bytes
   Driver: C:\Windows\system32\igfxrcsy.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:00, 85504 bytes
   Driver: C:\Windows\system32\igfxrell.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:04, 86528 bytes
   Driver: C:\Windows\system32\igfxrhun.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:04, 85504 bytes
   Driver: C:\Windows\system32\igfxrtrk.lrc, 8.15.0010.2302 (English), 2/11/2011 18:44:10, 85504 bytes
   Driver: C:\Windows\system32\Gfxres.ar-SA.resources, 2/11/2011 18:44:12, 139851 bytes
   Driver: C:\Windows\system32\Gfxres.cs-CZ.resources, 2/11/2011 18:44:14, 118687 bytes
   Driver: C:\Windows\system32\Gfxres.da-DK.resources, 2/11/2011 18:44:14, 114203 bytes
   Driver: C:\Windows\system32\Gfxres.de-DE.resources, 2/11/2011 18:44:16, 122651 bytes
   Driver: C:\Windows\system32\Gfxres.el-GR.resources, 2/11/2011 18:44:16, 178349 bytes
   Driver: C:\Windows\system32\Gfxres.es-ES.resources, 2/11/2011 18:44:18, 122869 bytes
   Driver: C:\Windows\system32\Gfxres.en-US.resources, 2/11/2011 18:43:58, 110156 bytes
   Driver: C:\Windows\system32\Gfxres.fi-FI.resources, 2/11/2011 18:44:20, 118639 bytes
   Driver: C:\Windows\system32\Gfxres.fr-FR.resources, 2/11/2011 18:44:20, 120742 bytes
   Driver: C:\Windows\system32\Gfxres.he-IL.resources, 2/11/2011 18:44:22, 133688 bytes
   Driver: C:\Windows\system32\Gfxres.hu-HU.resources, 2/11/2011 18:44:22, 119558 bytes
   Driver: C:\Windows\system32\Gfxres.it-IT.resources, 2/11/2011 18:44:24, 125500 bytes
   Driver: C:\Windows\system32\Gfxres.ja-JP.resources, 2/11/2011 18:44:24, 136343 bytes
   Driver: C:\Windows\system32\Gfxres.ko-KR.resources, 2/11/2011 18:44:26, 123172 bytes
   Driver: C:\Windows\system32\Gfxres.nb-NO.resources, 2/11/2011 18:44:28, 114794 bytes
   Driver: C:\Windows\system32\Gfxres.nl-NL.resources, 2/11/2011 18:44:28, 119528 bytes
   Driver: C:\Windows\system32\Gfxres.pl-PL.resources, 2/11/2011 18:44:30, 118351 bytes
   Driver: C:\Windows\system32\Gfxres.pt-BR.resources, 2/11/2011 18:44:30, 120308 bytes
   Driver: C:\Windows\system32\Gfxres.pt-PT.resources, 2/11/2011 18:44:32, 119009 bytes
   Driver: C:\Windows\system32\Gfxres.ru-RU.resources, 2/11/2011 18:44:32, 165337 bytes
   Driver: C:\Windows\system32\Gfxres.sk-SK.resources, 2/11/2011 18:44:34, 118000 bytes
   Driver: C:\Windows\system32\Gfxres.sl-SI.resources, 2/11/2011 18:44:36, 114314 bytes
   Driver: C:\Windows\system32\Gfxres.sv-SE.resources, 2/11/2011 18:44:36, 119302 bytes
   Driver: C:\Windows\system32\Gfxres.th-TH.resources, 2/11/2011 18:44:38, 189494 bytes
   Driver: C:\Windows\system32\Gfxres.tr-TR.resources, 2/11/2011 18:44:38, 121115 bytes
   Driver: C:\Windows\system32\Gfxres.zh-CN.resources, 2/11/2011 18:44:40, 102825 bytes
   Driver: C:\Windows\system32\Gfxres.zh-TW.resources, 2/11/2011 18:44:40, 103986 bytes
   Driver: C:\Windows\system32\ig4icd32.dll, 8.15.0010.2302 (English), 2/11/2011 18:51:10, 11039744 bytes
   Driver: C:\Windows\system32\igd10umd32.dll, 8.15.0010.2302 (English), 2/11/2011 19:04:40, 4411392 bytes
   Driver: C:\Windows\system32\d3dx10_40.dll, 9.24.0950.2656 (English), 2/11/2011 18:35:00, 452440 bytes
   Driver: C:\Windows\system32\igdumdx32.dll, 8.15.0010.2302 (English), 2/11/2011 19:09:48, 571904 bytes
   Driver: C:\Windows\system32\igfxCoIn_v2302.dll, 1.02.0030.0000 (English), 2/11/2011 19:20:00, 81920 bytes

     Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A6A
Device ID: PCI\VEN_8086&DEV_3A6A&SUBSYS_027F1028&REV_02\3&172E68DD&1&EF
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 46592 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 285696 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 15:27:20, 259072 bytes

     Name: Intel(R) ICH10D LPC Interface Controller - 3A1A
Device ID: PCI\VEN_8086&DEV_3A1A&SUBSYS_027F1028&REV_02\3&172E68DD&1&F8
   Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:43, 13888 bytes

     Name: Intel(R) 4 Series Chipset PCI Express Root Port - 2E11
Device ID: PCI\VEN_8086&DEV_2E11&SUBSYS_027F1028&REV_03\3&172E68DD&1&08
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 16:29:03, 153984 bytes

     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A69
Device ID: PCI\VEN_8086&DEV_3A69&SUBSYS_027F1028&REV_02\3&172E68DD&1&D2
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:56, 24576 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 285696 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 15:27:20, 259072 bytes

     Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_8086&DEV_3A06&SUBSYS_027F1028&REV_02\3&172E68DD&1&FD
   Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:45, 12368 bytes
   Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 20:19:03, 42560 bytes
   Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 20:26:15, 21584 bytes
   Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (English), 8/4/2013 20:56:47, 133056 bytes

     Name: Intel(R) 4 Series Chipset Processor to I/O Controller - 2E10
Device ID: PCI\VEN_8086&DEV_2E10&SUBSYS_027F1028&REV_03\3&172E68DD&1&00
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23471
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23471
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23471
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23471
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23471
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23471
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23471
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23471
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23471
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23471
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23471
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.23471
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23471
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23471
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.23471
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.23471
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.23471
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23471
Audible Words Codec,0x00500000,1,1,awrdscdc.ax,5.01.0000.0012
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23471
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23471
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23471
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23471
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23471
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23471
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23471
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23471
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23471

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23471
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23471
PCM,0x00200000,1,1,quartz.dll,6.06.7601.23471
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23471
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23471
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23471
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23471
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23471

Audio Capture Sources:
Microphone (SoundMAX Integrated,0x00200000,0,0,qcap.dll,6.06.7601.17514
Rear Input (SoundMAX Integrated,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23471
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23471

WDM Streaming Capture Devices:
SoundMAX HD Audio I,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

WDM Streaming Rendering Devices:
SoundMAX HD Audio O,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Audio Renderers:
Speakers (SoundMAX Integrated D,0x00200000,1,0,quartz.dll,6.06.7601.23471
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23471
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23471
DirectSound: Speakers (SoundMAX Integrated Digital High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.23471

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

Reliability Monitor:

Description

Faulting Application Path: C:\Program Files\Origin Games\The Sims 4\Game\Bin\TS4.exe

Problem signature

Problem Event Name: APPCRASH

Application Name: TS4.exe

Application Version: 1.26.96.1010

Application Timestamp: 58548c3d

Fault Module Name: TS4.exe

Fault Module Version: 1.26.96.1010

Fault Module Timestamp: 58548c3d

Exception Code: 80000003

Exception Offset: 0007bfc2

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

Additional Information 1: 4d1c

Additional Information 2: 4d1c6062a03e88868c0a265ff073e717

Additional Information 3: 1bba

Additional Information 4: 1bbadf5ef93500633cfe5e9d03c90039

THANKS SO MUCH! 

[Phantomlover1717 · Accepted solution]

Put your DxDiag in a spoiler. 

Crinrict isn't around at this time, so I'll take over for now. 

Did the game ever run good on your machine?

I see your graphics card driver is out of date, so give updating that a try:

https://downloadcenter.intel.com

[brockieroad]

Hello - thank you for your advice.  I went to the website you suggested and went through the steps of updating graphics, etc.  However, when it was finished, the message read "Fail".  Since I know, if I start a brand new game, I can continue building homes, etc., which is my main reason for playing the Sims games.

So, thank you all for your help and comments.  Happy Simming to all, and to all, a good night! 

[crinrict]

Your computer is rather borderline in specs.

That chip is old and not great for gaming. You only have a 32 bit OS which seem to have lots of problems.

So, yeah, new game is your best option.