I am assuming since this has been marked as solved no Admin will see or respond to it but I would like to mention for the en masses at least and hope for some kind of real suggestion from those that should have answers at Origin or would this be coming from EA.
In any case. I am attempting to d/l a product of ~6GB. And although I have seen speed in excess of 1MB/sec it is very short lived and usually lasts for only several seconds at best. At this point in time it is less than 100KB/sec.
I am confused by the issue as:
I am hooked straight into our router (we are not hooked up wirelessly)
We run firewall & A/V real-time software and watch the modem and do not see any neighbors trying to use bandwidth.
There are no other computers that we have, so no other computers are taking from the connection.
The ping from Origin.com (I don't know if this is the server I am donwloading from?) is an avg. of 79ms. (not the absolute best time but nothing close to accounting for the dramatic slow speed).
We have a 30GB cap and in most speedtests show a download capable speed of ~12Gb/sec.
I have even downloaded from other companies with servers in Europe and would see speed on average over 300KB/sec.
The network reports less than 1% of the LAN being utilized.
I have looked at the solution and it says to cycle the router and reboot computer... I had this issue the last time (which was the 1st time downloading from Origin (that time was a 15GB product) and that was when we had another router and obviousely the computer has been rebooted since then. However during the 1st time D/L'g the 15GB I had stopped the D/L to see if there was anything I could do and the game was never quite right from that point on. Not being able to get addons to D/L and such. And before I resumed the D/L I looked at the Origin console and it said that the product (I think I have this verbatim) had been delivered when I was still many hours from finishing the D/L. So a few strange things there.
The final strange thing is that I have watched without using the computer to do anything for several minutes and it stays consistantly at a very slow speed.<80KB (I think that should probably be Kb) but when I went to click on the window to see what the speed was it jumped up to 3.22MB/sec for several seconds and then pretty quickly stepped its way back down to <80KB/sec. The problem is it doesn't seem to work whenever I want or I would actually spend an hour clicking on the little transfer information box so as to save hour of waiting on 1 D/L to finish (as I have 2 more I need to complete).
I have tried to furnish enough information to narrow down the source of the issue but considering the 2years and 3 pages of people complaining (even after the "solution") I have my reservations about anyone taking this seriousely to help the people that pay for online gaming/downloads... I assume the company is doing quite well and does not need to worry about the issue of people spending hours and hours trying to finish a download without complications/interuptions but if someone took a serious poll of how much money is being lost by people no longer purchasing product from the company due to the unexplained, very long amount of time downloads the stock holders would be absolutely flabbergasted... I would be if I were such a person and unless I can find a reason and thus hope for a solution I will no longer purchase/obtain products this way if I continue to deal with this company. It's frustrating.
I'm sorry to whomever comes looking for answers although I would love to hear form those that have found solutions.
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Edit: Add
Forgot to mention that Origin.exe takes up the better part of 90% of the CPU.
Wondering if the Origin application thinks that it is in the background and thus the strange erratic d/l speeds? Although one would hope even if it is in the background it would not so dramatically drop.
WHY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
