2013-01-14 12:04 PM - last edited on 2013-01-15 06:18 PM by EA_Nils
Hello. I am receiving error code NU2001 when I try to purchase cartel coins for my swtor account. It was working just fine until 3 days ago and now I am unable to make any more purchases. There is nothing wrong with my credit card, that was the first thing I checked. Any help with this issue would be appreciated. Thank you
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2013-01-15 06:18 PM - edited 2013-01-15 06:19 PM
Hello runepriestal,
Please get in touch with the Star Wars: The Old Republic Customer Service team by phone. You can find more info about how to do so at: http://www.swtor.com/support/helpcenter/5200
For any other questions, please do not hesitate to visit the Star Wars: The Old Republic Customer Service Forums.
Thanks,
Nils
2013-01-15 06:18 PM - edited 2013-01-15 06:19 PM
Hello runepriestal,
Please get in touch with the Star Wars: The Old Republic Customer Service team by phone. You can find more info about how to do so at: http://www.swtor.com/support/helpcenter/5200
For any other questions, please do not hesitate to visit the Star Wars: The Old Republic Customer Service Forums.
Thanks,
Nils
2013-01-15 10:51 PM
2013-02-10 11:47 AM
i had the 'nu2001' error code for over a month, i purchased a online game card for 60 day subscription to swtor, anyway i rang swtor customer support with number from swtor help line ((us) adding the international connect number b4 US number for AUST calling US) i got thru to swtor helpline and discovered the 'nu2001' error code is caused by using 5 transactions to site in 24 hours, swtor will automatically block your account. i rang customer service and had my account unblocked, i no longer recieve the nu 2001 error code. RING SWTOR CUSTOMER SUPPORT TO UNBLOCK ACCOUNT.