Permission Required - Helper Tool Error [Mac]

[kdaimati]

I have almost same problem, installing the helper, Origin app freezes.

[tophertaylor12]

I've also started a thread on forum.ea.com, as there seems to be responses from the EA team. Here's a link to that thread if it helps anyone.

A LIST OF OTHER THREADS I'VE FOUND

• A fresh install of OS X solved the issue. However EA recommended contacting live support - Can't Install Origin on Mac
• A manual uninstall is recommended with no solution, then live support is offered as a solution - Origin on OSX cant install assistanttool, wont start

[Chazz08]

I'm having the same problem and nothing is helping at all. I did do a test though. I found the com.ea.helper file in the package contents of origin, so I copied it and placed it in the appropriate /Library folder. When I started Origin, it deleted the file and continued to tell me to giver permission to install the helper.

By the way, EA Support is the worst. NO one knows anything. And someone asked me for my browser type...what does that have to do with installing a helper?

[kdaimati]

I deleted the helper from /Library/PrivilegedHelperTools/com.ea.origin.ESHelper

When I tried the origin, it asks to download an update (avilable only within the the app). After download and install I restart my iMac then it works for me. Now I'm downloading SimCity :D

[liangmic1170]

yeah..i did the same experiment.. the com.ea.origin.ESHelper file deletes itself 

[kdaimati]

When I started the game, it runs in full gray screen with a small window play low quality intro video then nothing happened. No buttons to start the game. Thank you EA, well done

[thorrak84]

I had this same issue, and just fixed it.

1. Go to Applications > Utilities > Terminal to bring up a command prompt
2. Type the following:
   sudo mkdir /Library/LaunchDaemons
   sudo mkdir /Library/PrivilegedHelperTools
3. Close Terminal, launch origin.

The issue appeared to be (at least for me) that the LaunchDaemons folder hadn't been created and so the required plist file couldn't be saved there.

Awesome work, EA.

[teddylife]

I cant get it works even tried your steps... darn upset...

[Deanmv]

Solved!

You need to go to: /private/var/db/launchd.db/com.apple.launchd and find "overrides.plist"

Copy onto your desktop, then edit it and change:

<key>com.ea.origin.ESHelper</key>
<dict>
<key>disabled</key>
<true/>
</dict>

to

<key>com.ea.origin.ESHelper</key>
<dict>
<key>Enabled</key>
<true/>
</dict>

Close and copy it back (backup the original just incase).  Origin should then open fine.

[tophertaylor12]

I've followed your steps however my "overrides.plist" file doesn't mention "com.ea.origin.ESHelper" at all.