Re: My origin only shows up blank for a couple seconds then just dissapears fully!

by EA_Barry
Reply

Original Post

My origin only shows up blank for a couple seconds then just dissapears fully!

★★★ Newbie

My Origin when I click it is just going blank then going of, I really want to play my games but I can't its such a waste of money, I tried running it as admin but It didn't work I then deleted then restored it but nothing will work.

Message 1 of 3 (5,894 Views)

Re: My origin only shows up blank for a couple seconds then just dissapears fully!

[ Edited ]
Community Manager

@MissxMya

 

First, disable your antivirus and firewall temporarily and then perform a clean boot before starting Origin:

 

http://support.microsoft.com/kb/929135

 

If the issue continues at that point then manually uninstall Origin using the specific steps here: https://help.ea.com/en/help/origin/origin/manually-uninstalling-origin/

 

Reboot and then download the most recent installer from here: https://www.origin.com/irl/en-us/store/download

 

Run the Origin installer and then retest again. Do let us know how you get on, thanks.

barry.png
Message 2 of 3 (5,867 Views)

Re: My origin only shows up blank for a couple seconds then just dissapears full

★ Novice

I'm still testing this fix, but I was having issues with Origin never opening after I clicked on it, and discovering it was using 95%+ of my CPU resources as well. I run Windows10 on my PC, so I was thinking this might be a compatibility issue so I right clicked on Origin in the Task Manager window, clicked Properties, clicked the Compatibility tab and ran a diagnostic for compatibility with Windows 8, since 10 wasn't selectable. After running the diagnostic, I was asked to test the new settings generated by the program. I did, Origin opened flawlessly with little hesitation. I'll see if the fix works over the next week and report back.

Message 3 of 3 (4,922 Views)