Help us improve Answers HQ! Take Survey No, Thanks

My games on origin have disappeared.

by drknemesis375

Original Post

My games on origin have disappeared.

★★★★ Newbie

My games on origin have disappeared. suddenly I log in and my entire battlefield 3 is gone with all the expansions. how can I retrieve my games back?

Message 1 of 3 (192 Views)

Re: My games on origin have disappeared.

★★★★ Novice

Mine are missing too Frown

Message 2 of 3 (152 Views)

Re: My games on origin have disappeared.


1st Make sure you are logged into the account on which the game/s were registered.

If you're getting the "code already used" message, it means the game code has been registered.

Please make sure you have "Show: All Games" in MY GAMES selected. Have also a look at "Hidden Games" because manually hidden games will not appear in the "All Games" view.

Should you have issues with a recently bought game that is not showing up in your games list in Origin, then please take a look at this post first:


Your game should show up in the "My Games" folder of the Origin account you used to enter the code. If your game isn't there, you're either logged into the wrong account or the game hasn't been activated yet. It can take a while. If it doesn't show up you'll need to contact a Game Advisor.

1 Click on the following link:
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

---------------------------------------------------------------------------------------。 ◕‿◕。-----------------------------------------------------------------------------------------
✔ Please don't forget to resolve your question if this helps as it could help others & Click XP if someone helped!

***Please note...I do not work for EA/Origin/Pogo
Questions belong in the forums. I don't answer questions via PM
----( ͡° ͜ʖ ͡°)”----

Message 3 of 3 (148 Views)

Need help?

We’re happy to help with your account, troubleshooting, and gameplay questions.

Contact us on EA Help

Origin forum Rules & Guidelines

Check out the rules & guidelines when posting on Origin.

It's everything you need to know in one place.