2013-01-30 08:45 PM
Hi there, I've recently had a problem where my hotmail account has been hacked and I've had to delete the email and make a new one. Although my problem is, I can't seem to change my email address on Origin from the old hacked address -> [pie_live@hotmail.co.uk] and change it to my new one -> [ skyloperlpr@hotmail.co.uk ]
I have tried looking at forums but when I have been told to change it on the Starwars Old Repulbic site, I never recieve a comfirm email to change my email.
Also, I have purchace Dead Space 3 preorder - which is why I need my address changing, inorder for me to recieve the activation code as I assume it goes though email.
So, I need my email changing from my DEACTIVATED hotmail address [[[ pie_live@hotmail.co.uk ]]] and change it to my NEW address {{{ skyloperlpr@hotmail.co.uk }}}
Thank you for your time,
Laura :robothappy:
2013-01-30 09:02 PM
Hello kiayame,
First, please remove your email address' as this is a public forum and anyone can see it. mileyhappy:
For account changes, such as changing your email or removing your account, please see below for a step by step guide that will assist you:
Step 1: Go to Contact-us
Step 2: Go to the bottom right of the page and change country to United States this will now refresh the page then continue the steps.
Step 3: In Product type; Origin
Step 4: In Category select; Account / Registration
Step 5: In Platform select; PC
Step 6: Press Live Chat
Step 7: Wait to speak to an Advisor
Please mark this as solved if I have solved your question.
Cheers,
Dan