I want to change my login verification method

by AnnieBitencourt
Reply

Original Post

I want to change my login verification method

★★ Novice

Hi... so ,last month I changed the method of login verification for APP. And I have deleted the app authenticator from my phone. And because of this I don't have the verification code anymore, and coudn't login in my other computer. I need help. 

I want to change my login verification method for e-mail again. 

Message 1 of 2 (2,547 Views)

Re: I want to change my login verification method

EA Staff

@AnnieBitencourt Please contact an Advisor and after verifying your account they should be able to switch the verification method:

1. Click on the following link: http://help.ea.com/br/
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contac Us' at the bottom right on the new page
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Message 2 of 2 (2,529 Views)