Help us improve Answers HQ! Take Survey No, Thanks

I forgot my answer on security question

by EverCare
Reply

Original Post

I forgot my answer on security question

★★★★ Novice

Hi!

I want to change my nickname on Origin. Then origin ask me to answer on security question but now I forgot the answer... 

 

How can i now change/reset secuirty question? Of course i remember password to my account so i can login to the origin but i can't change my sec question. Please help.

Message 1 of 4 (1,400 Views)

Re: I forgot my answer on security question

★★★★ Novice

Me too!!!!!!!!!!!!!!!!!!!!!!!!

Message 2 of 4 (1,237 Views)

Re: I forgot my answer on security question

★★★★★ Newbie

I need help with this too.

Message 3 of 4 (108 Views)

Re: I forgot my answer on security question

Champion

Hello

If you want to change your password/security question.
Go to www.origin.com and Login. Go to My Account=>Security=>Account Security and Edit. If you do not remember your secret answer, you can contact EA support:

 

1) Go to http://help.ea.com/en/contact-us/new/  .2) Select a game or product and select your platforms (Mac or PC). 3)Select a Topic (Some topics do not support the option "Live Chat". If you select "Account Management" option "Live Chat" will be available. If you select a "Account Security" option "Live Chat" will not be available). Also, I advise you prepare all information about your Account.   Other methods to contact EA support.

Offline until November 2016. Perhaps my plans will be changed and I'll be back to the AHQ. Thanks!

Message 4 of 4 (93 Views)

Need help?

We’re happy to help with your account, troubleshooting, and gameplay questions.

Contact us on EA Help

We stand by our games

Submit a refund request if you're not completely satisfied with your purchase.

View more on EA Help