How to restore my security question?

by Helly0000
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Original Post

How to restore my security question?

★★★ Newbie

I believe my Origin Account is compromised. Someone used my Visa and bought a FIFA 15 for the acount. I can't delete the imformation because the hacker changed the security question. I searched the forum but the solution requests me already buy FIFA15. I only have BF, TF and CNC. 

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Re: How to restore my security question?

★★★ Newbie

I don't speak English so I can't get help by phone.

Message 2 of 3 (159 Views)

Re: How to restore my security question?

Community Manager

@Helly0000 Hi,

 

Please follow the instructions posted here: http://help.ea.com/en/article/how-to-contact-ea-help-about-fraudulent-charges/

You will be able to select Live Chat as contact option if you prefer not to use the phone.

 

Cheers,

Nils

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