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Re: How to delete Origin Account ?

by EA_Stephen
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Original Post

Re: How to delete Origin Account ?

Champion

Since this is a public forum we cannot help you since it would involve accessing your account which we cannot do. In order to delete your account, you will need to speak with at game advisor at EA Customer support: https://help.ea.com/contact-us


1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.

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Message 30 of 112 (9,321 Views)

Re: How to delete Origin Account ?

★★★★ Newbie

I have my old gamertag linked and need to add my new one can anyone be of use and help me????

Message 31 of 112 (4,709 Views)

Re: How to delete Origin Account ?

★★★★ Newbie

How do you contact a game advisor, can you do it over the phone?

Message 32 of 112 (4,647 Views)

Re: How to delete Origin Account ?

★★★★ Newbie

I have 3 account.

but i wanna delete all of them.

how can i do?

Message 33 of 112 (4,582 Views)

Re: How to delete Origin Account ?

★★★ Newbie

I want this account deleted

Message 34 of 112 (4,558 Views)
Highlighted

Re: How to delete Origin Account ?

Community Manager

Here's how to contact a game advisor directly for help: 

 

1.  Click the link https://help.ea.com/en/contact-us/ask and log in with your Origin name and password. 

2. Where it says: ’What Can We Help you With’, type in ‘Origin’ 

3. Click Find Solutions

4.  Select "Account Management" from the drop-down list and also select your platform from the list.


5.  Click: Find Solutions

6.  Scroll down a little and on the lower right hand side, Click "I Still need Help" 

The Window Will Open... 
You’ll now see the available contact options, depending on your geographical location and the time of day. Phone or Live Chat are the best options. 
 

Hope this helps.

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Message 35 of 112 (4,556 Views)

Re: Deleting my origin account

★★★★ Novice

i for one want to delete it because i think i made a mistake on my Origin account. I only have the one game (Mass Effect 3) on Origin. I played the game once and had trouble trying to create an Origin account in late 2012. Now that i decided to reinstall and play ME3 again. I can't install it due to me using the serial number once before. I had a few problems trying to log in and i think i know why. I may have accidently typed in the wrong email address during the time i tried to create an account. A few days ago when i went on my profile, i noticed there was a letter missing in my email address under the edit profil. I've only ever used Origin twice. Althought i changed the mistake, i still can't install the game and i fear the serial number is stuck under the email address i made the mistake on. I never ever got any Origin emails at all when i kept on pressing the resend button. Now that i corrected the mistake, i'm getting an email for Origin. Either way, i hope that deleting the account will allow me to create a new account again and use the serial number. If all goes well anyway. If it fails then i might have to buy a new game Frown

Message 36 of 112 (4,482 Views)

Re: How to delete Origin Account ?

★★★★★ Newbie


Please
delete [edit: email address removed] account.
Message 37 of 112 (4,478 Views)

Re: How to delete Origin Account ?

Community Manager

As I already posted above, you need to contact support directly to get your account deleted.

 

Here's how to contact a game advisor directly for help: 

 

1.  Click the link https://help.ea.com/en/contact-us/ask and log in with your Origin name and password. 

2. Where it says: ’What Can We Help you With’, type in ‘Origin’ 

3. Click Find Solutions

4.  Select "Account Management" from the drop-down list and also select your platform from the list.


5.  Click: Find Solutions

6.  Scroll down a little and on the lower right hand side, Click "I Still need Help" 

The Window Will Open... 
You’ll now see the available contact options, depending on your geographical location and the time of day. Phone or Live Chat are the best options. 
 

Hope this helps.

---------------------------------------------------------------------------------------------------------------------------------------------------------
Thank you for being part of Answer HQ Community!
Make sure that you are automatically notified by email when your question gets a reply by clicking the 'Subscriptions' box on the right hand side of the 'New Question' page.
Did a solution help you? Let everybody know by clicking on the "Accept as Solution" button.
If you wish to provide further information or answer a question, click on the "Reply" button.
If you are especially happy with someone's response, reward them by clicking on "XP".
Message 38 of 112 (4,473 Views)

Deleting Account

★★★ Newbie

I need to know how to delete the my account 

Message 39 of 112 (4,340 Views)

Accepted Solution

★★★★★ Novice

Hi there,

 

I found an article on help.ea.com about how to close the Origin account, it says

 

To close your EA Account:

  1. Browse to our Contact Us page and log in if you aren’t already logged in.
  2. Type ‘Origin’ into the Search field, and click the Origin logo when it appears.
  3. Select your platform.
  4. Select ‘Account Management’ from the drop-down menu. Type ‘close my account’ in the provided field.
  5. Click the ‘Chat Now’ button

link to the article - Click Here

 

Cheers,

BeryFPS

 

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