11-20-2012 04:00 PM
Contact Customer Support
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the option so show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contac
Good Luck and Happy Simmin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you
Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy
Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum
11-25-2012 05:10 AM
how do I delete my origin account. I tried using account settings, delete account on BSN but it says "cannot delete account at this time". can you help me out? thanks
11-25-2012 04:22 PM
Why would you want to delete it? If you're done with that Origin account (or Origin in general) just don't use it. That way if sometime down the road you change your mind you'll still have your account and all games associated with that account.
03-14-2013 12:51 PM - edited 03-14-2013 12:53 PM
this has not been solved dip**bleep** admin
your so called CONTACT PAGE has no way to contact anyone all it does is lead to the generic help page,
Which has no information on how to delete the origin accounts.
If you dont give a **bleep** enough to actually help the customers then just say so but don't jerk us around your stupid websites.
And for the troll who asked why we want to delete the accounts, because they have been hacked and my security answer was changed and if i'm not playing
anymore then i wish to have all account access DELETED.
04-23-2013 12:00 AM
For security purposes, it isn’t possible for players to delete/close an Origin (EA) account themselves. In order to delete an Origin (EA) Account, players will need to contact a Game Advisor. Choose your platform and proceed by clicking on the orange "Next" in the bottom right corner.
Please be aware that for security reasons, when you speak to a Game Advisor, you’ll be asked a number of questions to verify account ownership.
If you want to close your account because it has been compromised, please refer to the following article: