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Re: How to delete Origin Account ?

by EA_Stephen
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Original Post

Re: How to delete Origin Account ?

★★★★ Newbie

I have my old gamertag linked and need to add my new one can anyone be of use and help me????

Message 31 of 102 (4,315 Views)

Re: How to delete Origin Account ?

★★★★ Newbie

How do you contact a game advisor, can you do it over the phone?

Message 32 of 102 (4,253 Views)

Re: How to delete Origin Account ?

★★★★ Newbie

I have 3 account.

but i wanna delete all of them.

how can i do?

Message 33 of 102 (4,188 Views)

Re: How to delete Origin Account ?

★★★ Newbie

I want this account deleted

Message 34 of 102 (4,164 Views)
Highlighted

Re: How to delete Origin Account ?

Community Manager

Here's how to contact a game advisor directly for help: 

 

1.  Click the link https://help.ea.com/en/contact-us/ask and log in with your Origin name and password. 

2. Where it says: ’What Can We Help you With’, type in ‘Origin’ 

3. Click Find Solutions

4.  Select "Account Management" from the drop-down list and also select your platform from the list.


5.  Click: Find Solutions

6.  Scroll down a little and on the lower right hand side, Click "I Still need Help" 

The Window Will Open... 
You’ll now see the available contact options, depending on your geographical location and the time of day. Phone or Live Chat are the best options. 
 

Hope this helps.

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Message 35 of 102 (4,162 Views)

Re: Deleting my origin account

★★★★ Novice

i for one want to delete it because i think i made a mistake on my Origin account. I only have the one game (Mass Effect 3) on Origin. I played the game once and had trouble trying to create an Origin account in late 2012. Now that i decided to reinstall and play ME3 again. I can't install it due to me using the serial number once before. I had a few problems trying to log in and i think i know why. I may have accidently typed in the wrong email address during the time i tried to create an account. A few days ago when i went on my profile, i noticed there was a letter missing in my email address under the edit profil. I've only ever used Origin twice. Althought i changed the mistake, i still can't install the game and i fear the serial number is stuck under the email address i made the mistake on. I never ever got any Origin emails at all when i kept on pressing the resend button. Now that i corrected the mistake, i'm getting an email for Origin. Either way, i hope that deleting the account will allow me to create a new account again and use the serial number. If all goes well anyway. If it fails then i might have to buy a new game Frown

Message 36 of 102 (4,088 Views)

Re: How to delete Origin Account ?

★★★★★ Newbie


Please
delete [edit: email address removed] account.
Message 37 of 102 (4,084 Views)
0

Re: How to delete Origin Account ?

Community Manager

As I already posted above, you need to contact support directly to get your account deleted.

 

Here's how to contact a game advisor directly for help: 

 

1.  Click the link https://help.ea.com/en/contact-us/ask and log in with your Origin name and password. 

2. Where it says: ’What Can We Help you With’, type in ‘Origin’ 

3. Click Find Solutions

4.  Select "Account Management" from the drop-down list and also select your platform from the list.


5.  Click: Find Solutions

6.  Scroll down a little and on the lower right hand side, Click "I Still need Help" 

The Window Will Open... 
You’ll now see the available contact options, depending on your geographical location and the time of day. Phone or Live Chat are the best options. 
 

Hope this helps.

---------------------------------------------------------------------------------------------------------------------------------------------------------
Thank you for being part of Answer HQ Community!
Make sure that you are automatically notified by email when your question gets a reply by clicking the 'Subscriptions' box on the right hand side of the 'New Question' page.
Did a solution help you? Let everybody know by clicking on the "Accept as Solution" button.
If you wish to provide further information or answer a question, click on the "Reply" button.
If you are especially happy with someone's response, reward them by clicking on "XP".
Message 38 of 102 (4,079 Views)
0

Deleting Account

★★★ Newbie

I need to know how to delete the my account 

Message 39 of 102 (3,946 Views)
0

Re: How to delete Origin Account ?

★★★ Newbie

I have 3 as well and all I need is one .WHY ISN'T THERE A DELTE BUTTON IT IS STUPID

Message 40 of 102 (3,918 Views)

Accepted Solution

Community Manager

For security purposes, it isn’t possible for players to delete/close an Origin (EA) account themselves. In order to delete an Origin (EA) Account, players will need to contact a Game Advisor. Choose your platform and proceed by clicking on the orange "Next" in the bottom right corner.

 

Please be aware that for security reasons, when you speak to a Game Advisor, you’ll be asked a number of questions to verify account ownership.

 

If you want to close your account because it has been compromised, please refer to the following article:

I think somebody  has hacked my Origin Account. What can I do now


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