01-14-2013 03:55 PM
My origin/ea account was connected to my school email, and I did not get a chance to change the email over before the email account was deleted was when I graduated. I can no longer log in to my account and had to make a new one to ask this question. I have all my games registered to that account and a ton of sim points. What should I do? Help!
01-15-2013 08:09 AM
I can't change my email either - only my country and language. I'm ready to delete my account and never buy another EA game. This is frustrating and ridiculous.
01-15-2013 08:14 AM
I need to change the e-mail address for my Origin account. However this seems impossible after spending 30 minutes trying through the Origin web-page, the Origin client, the EA pages, the EA Help Pages and the EA Answer HQ pages (the latter being the closest I got as it allowed me to change the e-mail for that individual site .....).
So, how do I change my e-mail address?
PS: In my frustration over how terrible and anti-user-friendly the associated web-pages and/or client is for handling something as simple as a change of registered e-mail address, I looked into deleting my whole account and never touching anything that required Origin ever again, but lo and behold; that seems impossible to do as well ...
01-15-2013 08:25 AM
My Origin account is tied to an old email address which I will not have access to in a few weeks. I need to change it.
I have followed the steps at this link:
But when I update my account info, it only allows me to change country and language, NOT email address.
If the email address cannot be changed, can this account be deleted? It has no games anyway.
01-15-2013 08:38 AM
I need to change my email account from the one it is now to my new account. Its unclear of what to do or who to contact.
01-15-2013 12:24 PM
I want to update my Email Address on here but when I go to my info and select update profile it doesnt even give me the option in changing it. I want to know why and can you fix it. Cause I have a new Email Address and want to update it
01-15-2013 01:02 PM
Hi! I would like to change my origin account email address but when I go to either to: ea.help.com , ea.profile.com or origin.com it won't show the CHANGE EMAIL tab or whatever it is. Could this be a bug of some sort? please reply quickly! Thanks in advance!
01-15-2013 03:39 PM
I changed my email due to hacking and im updating most sites.
All Working, Accept origin.
Iv looked under account and it gives me no option to change it. Before i call in anyone got any advice?
01-03-2013 03:21 PM
We're currently looking into this, but in the meantime, I have found two specific ways of adjusting your email address which I've verified myself that doesn't hit this issue.
1. If you've ever been a Star Wars: The Old Republic player, head to https://account.swtor.com/user/login and login to your Origin account there. You can adjust your email address at that page.
2. If you've NEVER been a Star Wars: The Old Republic player, please contact Customer Support via hthttps://help.ea.com/contactus and they will work with you to manually change your email address. Please check this step-by-step list for further assistance: [HOW TO] Change email address
Thanks all, and apologies for the inconvenience while we look into this.