Email

by halied27
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Original Post

Email

★★★ Newbie

Trying to help my mom play The Sims 4 she has an old account but every time she asks them to send her an email to reset her password she gets nothing I've been working on this for 5 hours with no response from anyone. 

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Re: Email

@halied27

 

I assume you checked the Spam folder?

Can you try a different email address?

 

If that don't helps you should contact EA directly. If you are not from the US change the country in the top right corner.

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This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

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Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
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