2012-08-23 01:37 PM
When I go to EA's help center it will not let me contact them by phone, or by live chat, or email. They are all blocked and says advisors are not available. I need to talk to them about a bad code on one of my sims games
Solved! Go to Solution.
2012-08-23 07:30 PM
How to Use the New EA Help Center!
https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center
Scroll down to the "How to get direct support from a Game Advisor" section.
You'll need to provide the following information before a contact method will become available:
2012-08-23 07:30 PM
How to Use the New EA Help Center!
https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center
Scroll down to the "How to get direct support from a Game Advisor" section.
You'll need to provide the following information before a contact method will become available:
2012-08-27 04:02 PM
thank you so much
2013-07-27 03:57 PM
I am already paying for this service to use Club Pogo. Why should I have to "pay" to call in for technical issues they do NOT know how to assist and/or resolve? I have been using Pogo since get-go...getting fed up with their "issues"!!!!!!!!!
2013-07-27 10:52 PM
There is no service fee for Live Chat stateside. I've never paid any fees here for talking to Advisers by phone, here in the States. I don't think any expense is involved using Live Chat anywhere.
2013-07-28 12:50 AM - edited 2013-07-28 12:51 AM
Gorath is correct, see his post directly above, and if you're hunting the Pogo forum, it's here: http://answers.ea.com/t5/Pogo/bd-p/Pogo
Thanks!
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2014-01-22 11:43 AM
help me EA, I been hacked on FUT And i lost all my players en coins i have nothing on my Fut please help.
October 2014 - last edited October 2014 by XXXO77O4906
if you phone them in britain you have to pay ,and when you explain your issues they haven't got (removed- please dont bypass the filter) clue they are hopeless
October 2014
Which issue are you experiencing?
There is no need to pay for a call if you live in Britain, just navigate through our site and request a call back from an EA Game Advisor: https://help.ea.com/en/contact-us/new
This article here describes how: https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center#2
Log in with your Origin account and choose "Origin" as Product, your Platform, "Account Management" as Topic and describe your issue to see all available contact options.
If there is no phone support or live chat available at the time, please scroll down below the Answer HQ box to check our live support availability for your region.
Thank you,
Nils