Help us improve Answers HQ! Take Survey No, Thanks

Download stuck at 99%

by simvice

Original Post

Download stuck at 99%

★★★★ Novice

Hi, I have a mac and just purchased Sims 3 seasons and University Life. I tried to install each game individually but they get stuck at 99% for around 2 hours. This is very frustrating and I wonder if this will be fixed or should I get a refund!


I have Mac OS X Lion Version 10.7.5

Processor 2.4 GHz Intel Core i7

4 GB 1333 MHz DDR3

AMD Radeon HD 6770M 1024 MB


The download goes smoothly except when it gets to 99% which is weird!


Message 1 of 2 (161 Views)

Re: Download stuck at 99%

★★★★ Newbie

i had simular problem and i removed all mod content and it now works fine

Message 2 of 2 (157 Views)

Need help?

We’re happy to help with your account, troubleshooting, and gameplay questions.

Contact us on EA Help

We stand by our games

Submit a refund request if you're not completely satisfied with your purchase.

View more on EA Help