Don't you people want my money

by GALACT1C_T0AST
Reply

Original Post

Don't you people want my money

★★ Novice

i have been trying to buy stuff ever since origin started refunding every ones bf4 pre-order. all i want to do is buy premium for b attlefield 4. i have spoken to countless ''ea suport team'' members and not a single one could help me with my issue. they always say that they will get a superior to e-mail me but i never get an e-mail. ''We're unable to process your payment right now. use a different payment method or try again later. [ref. 10048]''. all i want is someone to help me fix this, not to be sent to ea.suport.com and get someone to not help me.

Message 1 of 2 (92 Views)

Re: Don't you people want my money

EA Staff

Please contact an Advisor via live chat or phone for assistance with this issue:

1. Click on the following link: http://help.ea.com/en/contact-us/
2. Make sure you are logged in (top right corner)
3. Type in the name of the affected game
4. Select 'Next' at the bottom right
5. Select your platform and then 'Next' again
6. Select topic from the drop down and type in a short description of your issue.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Message 2 of 2 (86 Views)