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Keeper
desertmariner
Posts: 1
Registered: ‎12-25-2012
Accepted Solution

Can't change email

I'm not able to change the email associated with my Origin account.  I keep getting an error on the email field that reads " ID contains a prohibited word or character".  Origin ID isn't being changed and I've tried 3 different email addresses all getting the same error.

Any ideas??

Keeper
radioactivesnake
Posts: 4
Registered: ‎12-25-2012

Re: Can't change email

same probelm :/ wish  they would just take the secound to fix little problems like these.

Lookout
frosteey
Posts: 12
Registered: ‎12-25-2012

Re: Can't change email

samee problem here , i hope they fix this problem before all people with low nervs like me will throw the pc on window or maybe will quit from ea services..

Keeper
joeytbnd
Posts: 6
Registered: ‎12-25-2012

Re: Can't change email

Same here!

Posts: 1
Topics: 0
XP: 0
Blog Posts: 0
Ideas: 0
Solutions: 0
Registered: ‎12-27-2012

Re: Can't change email

Same here, I believe the verification process for the emails is probably catching the username verifications and not allowing us to enter a @ and . (dot)

Keeper
egdeofyourmom
Posts: 3
Registered: ‎12-27-2012

Re: Can't change email

It sucks

Keeper
meanmachine284
Posts: 4
Registered: ‎12-27-2012

Re: Can't change email

same here

stuffhunter
Posts: 8
Topics: 1
XP: 3
Solutions: 1
Registered: ‎12-27-2012

Re: Can't change email

[ Edited ]

same here, have no access to my old email and tried to change it for new one but no joy, quite dissapointed because it might be a simply fix for it

 

GUYS, SOLUTION HERE:

just went to EA support at https://help.ea.com/contact-us (must login as first), changed country on the bottom to USA, then Origin>account>PC and Lve Chat was available ..wooohooo, was waiting for 5 minutes, then took to helpdesk ( have a activation code one of the games linked to your account ready !!!!!! ) ...and he changed my email in few minutes :smileyhappy:

stuffhunter
Posts: 8
Topics: 1
XP: 3
Solutions: 1
Registered: ‎12-27-2012

Re: Can't change email

solution posted, enjoy :smileyhappy:

Keeper
aussietrex
Posts: 1
Registered: ‎12-27-2012

Re: Can't change email

Same here, ^ It seems like a lot of hassle to go through to change a simple e mail address, I guess I will just wait till they realize the problem and make a simple fix.