2013-03-10 06:13 AM
I purchased SimCity and started it up. I click the Install button and it takes me to the Origin login screen. I enter my info, but get a message that an internet connection is needed to login. The problem is, I have an internet connection and it's active. I went to origin's site and created an account. Even with the site page up, I still get the message that I can't login because I need an internet connection. I'm staring at Origin's page, but being told I need an internet connection ???? Hello!
2013-03-10 08:00 PM
Me too i been having the same problem i got the games yesterday and when i go to install it orgin comes up saying you need to login it install simcity but when i enter my email and password it says you must be online for the first time. So does anyone know how to fix this problem?
2013-03-10 08:03 PM
2013-03-10 08:05 PM
I agree with you evanesence2007 they should make a patch for playing offline
2013-03-10 08:06 PM
It does the same messege on my computer, I thought I'm alone in this...
Hope they gonna fix it...
2013-03-10 08:23 PM
2013-03-11 10:49 AM
I think i know how to fix the problem disinstalled origin then reinstall it but dont put auto update then u finsih the download then you install the update once your done start up origin and it should work, works for me
2013-05-25 08:34 PM
didnt work
2013-05-26 03:30 AM
Customer Service/Game Advisors can help with it. Here's how to reach them: mileyhappy:
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
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