Can't Login to Origin to install SimCity

by deadlox13
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Original Post

Can't Login to Origin to install SimCity

★★★ Newbie

I purchased SimCity and started it up. I click the Install button and it takes me to the Origin login screen. I enter my info, but get a message that an internet connection is needed to login. The problem is, I have an internet connection and it's active. I went to origin's site and created an account. Even with the site page up, I still get the message that I can't login because I need an internet connection. I'm staring at Origin's page, but being told I need an internet connection ???? Hello! 

Message 1 of 9 (2,696 Views)

Re: Can't Login to Origin to install SimCity

★ Novice

Me too i been having the same problem i got the games yesterday and when i go to install it orgin comes up saying you need to login it install simcity but when i enter my email and password it says you must be online for the first time. So does anyone know how to fix this problem?

Message 2 of 9 (2,657 Views)

Re: Can't Login to Origin to install SimCity

★★ Novice
Same problem here is it because of the server issues or what I'm about sick of this I just wanna play the dam game they need to make a patch to let us play offline already I don't even wanna play online
Message 3 of 9 (2,651 Views)

Re: Can't Login to Origin to install SimCity

★ Novice

I agree with you evanesence2007 they should make a patch for playing offline

Message 4 of 9 (2,649 Views)

Re: Can't Login to Origin to install SimCity

★★★ Newbie

It does the same messege on my computer, I thought I'm alone in this...

 

Hope they gonna fix it...

Message 5 of 9 (2,648 Views)

Re: Can't Login to Origin to install SimCity

★★ Novice
If they can't fix it they need to we got a game we can't play we can't even get support I can't find a number to call and no one anwere these forums with a solution.

I don't even want there Free game in just want this game to be offline
Message 6 of 9 (2,637 Views)

Re: Can't Login to Origin to install SimCity

★ Novice

I think i know how to fix the problem disinstalled origin then reinstall it but dont put auto update then u finsih the download then you install the update once your done start up origin and it should work, works for me

Message 7 of 9 (2,617 Views)

Re: Can't Login to Origin to install SimCity

★ Novice

didnt work

Message 8 of 9 (2,278 Views)

Re: Can't Login to Origin to install SimCity

Hero (Retired)

Customer Service/Game Advisors can help with it. Here's how to reach them: Confusedmileyhappy:
 
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
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Message 9 of 9 (2,272 Views)