Help us improve Answer HQ! Take Survey No, Thanks
Ask. Answer. Be the Hero.
Showing results for 
Search instead for 
Do you mean 
Reply
Keeper
purevolcon
Posts: 7
Registered: ‎02-27-2013
Accepted Solution

Accountdisputes@EA.com

I was told to e mail this address by EA costumer support because my sim city account is blocked from the servers and i can't play its been over a week. while they where removing another copy of the game from my account so for some reason the blocked both games and removed one because it was a refund from another retailer but my origin copy i also blcoked. i have not got any reply and would like to get this sorted because i have spent more days not playing this game than playing it and god knows how much money i have spent on my phone bill on hold waiting on EA to answer the past week.

Keeper
maximkafifazer
Posts: 7
Registered: ‎05-27-2013

Re: [edit: email address removed]

Hello my name is Maxim Tkachev.I want to challenge your decision And I want to know for what, because I did not use cheats, so please please sort out this situationon the ban my account in Origin.

Keeper
maximkafifazer
Posts: 7
Registered: ‎05-27-2013

[edit: email address removed]

Hello my name is Maxim Tkachev,i am Russian. received a letter in the mail that I was banned. But I did not use cheats or doing something wrong. Banned me in Fifa 13 Ultimate team. Please fix it. Thank you.

EA_Stephen
Posts: 18,945
Topics: 133
XP: 2,409
Solutions: 3,089
Registered: ‎09-25-2012

Re: [edit: email address removed]

[ Edited ]

This isn't something we can help with on the forum, since we can't discuss individual account details in public.

 

You would need to write to the email address given at the top of this thread which is a dedicated email for disputes of this type.

 

accountdisputes@ea.com - (edited by Andromache2013 as filter is now fixed).

---------------------------------------------------------------------------------------------------------------------------------------------------------
Thank you for being part of Answer HQ Community!
Make sure that you are automatically notified by email when your question gets a reply by clicking the 'Subscriptions' box on the right hand side of the 'New Question' page.
Did a solution help you? Let everybody know by clicking on the "Accept as Solution" button.
If you wish to provide further information or answer a question, click on the "Reply" button.
If you are especially happy with someone's response, reward them by clicking on "XP".
Keeper
maximkafifazer
Posts: 7
Registered: ‎05-27-2013

Re: [edit: email address removed]

Hi my name is Maxim Tkachev.It's about the game Fifa 13.I was banned on my account, even though I did not violate the "Terms of Use", please unban me on account Maximka_Fifazer.

MLadyD7
Posts: 12,749
Topics: 39
XP: 3,954
Solutions: 1,922
Registered: ‎02-26-2013

Re: [edit: email address removed]

maximkafifazer

 

 

Follow the instructions in the post directly above yours.

 

 

Thanks

---------------------------------------------------------------------------------------。 ◕‿◕。-----------------------------------------------------------------------------------------
✔ Please don't forget to resolve your question if this helps as it could help others & Click XP if someone helped!

***Please note...I do not work for EA/Origin/Pogo
Questions belong in the forums. I don't answer questions via PM
-
----( ͡° ͜ʖ ͡°)”----

Keeper
maximkafifazer
Posts: 7
Registered: ‎05-27-2013

Re: [edit: email address removed]

I was told to e mail this address by EA costumer support because my Fifa 13 Ultimate Team account is blocked.I disconnected from the server EA and deleted an account in Ultimate Team.Please understand this situation, and I can not enter the game.I hope to hear from you soon answer. Sorry for my English.

Keeper
leftskills
Posts: 2
Registered: ‎12-19-2012

Re: [edit: email address removed]

hi my name in Nikola Kovacic why i got ban if i didnt hack plzz unban me 

Keeper
Maalb
Posts: 1
Registered: ‎06-17-2013

Re: [edit: email address removed]

I received the email from people on pogo and sent tem to my friends, I did not know there was a problem, I deleted the message and will not send them again .I am leaving tomorrow morning to visit my brother in Atlanta, Georgia, because he just has a few days to live.  So If  but I will be very careful do not to that again, I will get back to you soon   mary ann

 

 

 

 

 

 

Keeper
ramblinrosie62
Posts: 1
Registered: ‎06-25-2013

Re: [edit: email address removed]

my membership expired in maythe problem with card has been solved. had to delete card and reregister, was ramblinrosie registered now as wvrosebud. my problem is i lost all my tokens and bages i would like to have them back, lot of time and cash is in them. otherwise i will not renew acct. again. i really enjoy pogo and i really feel i deserve them back. thank you