I don't remember my security question answer!!!

[MrBatookka]

I want change my password but i don't remember security question answer. Can you delete question or something. 

[EA_Kristi · Accepted solution]

Hello @MrBatookka,

Apologies for any confusion or frustration caused.

If you do not know the answer to your current security question, then you will not be able to change it yourself.

Please contact an Advisor and after verifying your account ownership they should be able to change the SQA:

1. Click on the following link: https://help.ea.com/en/contact-us/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
2. Find the affected game - in this case select Origin
3. Select your platform  
4. Select topic and issue - I'd recommend 'Manage my account' and 'Manage security settings'
5. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Let us know if you run into any issues with this.

- Kristi

[EA_Kristi · Accepted solution]

Hello @MrBatookka,

Apologies for any confusion or frustration caused.

If you do not know the answer to your current security question, then you will not be able to change it yourself.

Please contact an Advisor and after verifying your account ownership they should be able to change the SQA:

1. Click on the following link: https://help.ea.com/en/contact-us/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
2. Find the affected game - in this case select Origin
3. Select your platform  
4. Select topic and issue - I'd recommend 'Manage my account' and 'Manage security settings'
5. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Let us know if you run into any issues with this.

- Kristi

[Marivily]

my country isn't an option there