Ask. Answer. Be the Hero.
Reply
Keeper
gdogw1
Posts: 1
Registered: ‎09-09-2012

Unable to redeem EA game cards.

Hi everybody, 

 

i need some help. I bought four EA game cards at my local GameStop, and i was told that a $20 EA game card was $5 dollars off at the time. I bought four, I paid sixty dollars, and i went home. I logged in to my NFS World account, and tried to redeem my cards, but every time I did, I got the error message: A validation error has occurred while trying to process your request. Please try again later. This happened with all four cards, and i tried each card multiple times. Please help me.

 

Thank you.

 

NICO1774 on NFS World

Sentinel
furthewin
Posts: 23
Registered: ‎09-12-2012

Re: Unable to redeem EA game cards.

Redeem at Origin.com using the the account that has the same email as you world account, and use "balance on origin account" option.
Keeper
kesiuke
Posts: 4
Registered: ‎09-12-2012

Re: Unable to redeem EA game cards.

The EA game cards are still not redeeming.  wat shuld i do?

Sentinel
furthewin
Posts: 23
Registered: ‎09-12-2012

Re: Unable to redeem EA game cards.

try here, if it doesnt work, then I don't know

log in first

Keeper
kesiuke
Posts: 4
Registered: ‎09-12-2012

Re: Unable to redeem EA game cards.

it says system error, please try again later

Sentinel
furthewin
Posts: 23
Registered: ‎09-12-2012

Re: Unable to redeem EA game cards.

This should help.

 

Keeper
kesiuke
Posts: 4
Registered: ‎09-12-2012

Re: Unable to redeem EA game cards.

ok so this is the system's error not the card right? if yes, do you know how long will this error be fix? 

Sentinel
furthewin
Posts: 23
Registered: ‎09-12-2012

Re: Unable to redeem EA game cards.

I have no idea, hopefully soon.

Best of luck to you.

Keeper
kesiuke
Posts: 4
Registered: ‎09-12-2012

Re: Unable to redeem EA game cards.

okay thanks

mattbolt1
Posts: 156
Topics: 27
XP: 77
Blog Posts: 0
Ideas: 2
Solutions: 14
Registered: ‎08-17-2012

Re: Unable to redeem EA game cards.

Hello everyone, 

 

We are sorry to hear you’re experiencing this issue. We would like to inform you that our team is aware of this sitution with EA Game Cards and is currently working on a fix.

Here is the information available on the Help center:

 

  • Why am I having a problem redeeming my EA Cash / Retail card? 

    We aware of an issue some customers are experiencing when redeeming EA Cash or Retail cards for Origin, Gem, and Subscription purchases. We are working to address this issue as quickly as possible.
    We apologize for the frustration this has undoubtedly caused. Please stay tuned for an update on this issue.

 

We will update this thread as soon as a new information will be available regarding this situation.

 

I hope this helps. (I got this from one of enajat's posts.)

 

Regards,

MattBolt1