February 2017
I am missing a post of mine.... I cant remember, that I wrote some offensive stuff. But I dont mind. Whoever deleted it: Have fun!
And Tom: Again, we should make clear, that we do not blame you for this Problem. And we don`t for the other thread regarding The Run`s Autolog Problem too. I am pretty sure, that you will open up a beer once this threads are finally done
But seriously, EA`s behaviour is not correct. Am I right?
If there would be an explanation easy to understand for us, would make it easier. For now, it looks like, they are not interested. Or they have no developers who can handle the code, like the Blackbox Guys (r.i.p Blackbox) did. Maybe, maybe...
February 2017
I too am really sorry to have bothered you all this time, but this is the extent of our dedication. All of us that followed this thread closely. We've been miserable to see this game stay incomplete because of such an easy achievement. We don't know the specifics of it, maybe you don't either, but if you could manage a 1 week event, or maybe just a 1 day event for that matter, where this achievement is still obtainable, you´d be making most of us here go away. For good. I can't see why this wouldn't be possible. Then again, what do I know...
February 2017 - last edited February 2017
@AstonisherZ @AndrettiRacing @whitop47
Hi all,
I am not familiar with the technical aspect of getting this to work, as that type of change is determined by some of our other dedicated teams. What I can add is that at this point I've reached out to those teams multiple times with requests from all of you, but now that they've concluded their investigation, I can confirm that the changes that you are requesting won't be implemented.
I really admire the passion for this game from all of you, and I appreciate that you pushed me to stay on top of this. Going forward, I just want to set proper expectations for all of you that at this point, sadly, there isn't more I can do.
Thanks again for reaching out to me.
Edit: small change to sentence structure.
February 2017
@AndrettiRacing @AstonisherZ@imRihan @waltdisneypi @Straatford87
So what now? We should let this go? Without knowing why? That's just the thing, EA will never tell us the real story here, because if they did, they would come out incredibly cheap. Believe me, I work with IT projectg management for a couple of years now and this kind of patch (unlock the achievement/trophy when you run the game) that we've been asking for the past year can be done in a couple of days at the most, with only one person working on it. That's practically zero resources to appease the most loyal EA suporters ever. But still, huge, I mean huge thanks to @Straatford87 for the incredible attention he has given us all this time, we get, it's not your fault, and you won't be able to do anything else for us. That's the question for us guys: what to do next. Twitter? Facebook? EA costumer support? I don't know, we probably won't get the same kind of attention that Tom gave us here... I'm open to suggestions, I didn't intend to let this go a year ago, and I still don't intend to let this go now.
February 2017
@whitop47:I totally agree with you. I am very interested that this game will be fixed too.
I tried the following so far:
Twitter: There was no answer.
Facebook: Wanna bet what the answer was? "Please give us the error message and do a reset of your router. Autolog is working fine at our side". They did not understand the problem and I have my suspicions that they really are not informed about this special problem.
EA Customer Support: uhm...no. I dont know what you guys tried, but I had already chats with 3 different people. And the result is always the same. They dont know or dont understand or they understand and are instructed to avert questions regarding The Run`s Autolog problem.
My Idea was, to contact EA`s Management. Maybe, with a little luck, someone there has an open ear for us?
P.S. I am working in an IT Dept. too. Original answer of the programmers in our company: If we would do our work this way, we would have been fired. So...where are the Blackbox Guys?
February 2017
Thats no problem Tom , thanks for trying. (:
February 2017
Another try with Supportchat last night:
- Could you raise a Ticket to the responsible IT-Department?
- No
- Do you have a contact adress from EA`s Management or CEO?
- No
I got no idea anymore.
February 2017
February 2017
February 2017
Hi there, EA Guys!
My name is King for a Day trophy!
A lot of gamers from hundred of countries cannot achieve Me and it makes them really sad. And I'am sad too.
It would be really great if you just make a patch to unlock Me (King for a Day trophy), if you can not fix the autolog! I just want friends and players get me!
Please, EA Guys! You will make thousands and thousands of people really happy. It's really great opportunity to show up everybody that you care about your players!
So, please let everybody get Me (King for a Day trophy once again) somehow automaticly with new released patch.
Sincerely,
Always yours
King for a Day trophy!