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no sound during cutscenes

by shihuandgi
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no sound during cutscenes

★★★★ Novice

hi,

 

i don't have any sound during cutscenes, and while racing sometimes the sound goes away and comes back and the cars give noises like a lawnmower.

 

i googled and googled but didnt found any answer that would make my problem dissapear, i tried updating my sound cards, all kinds of settings but nothing really helps,

 

thanks in advance!

 

Roy Salien

Message 1 of 9 (1,635 Views)
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Re: no sound during cutscenes

★★★★ Novice

Hi,

 

I'm just having te exact same problem...

 

 

 

Hope there's a solution for it!!

Message 2 of 9 (1,624 Views)
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Re: no sound during cutscenes

★★★★ Novice

Hey,

 

I've found a solution...

 

Right click with your mouse on the game in the Origin launcher, and click on "repair setup" or something like that, then it is gonna check the files, if something is missing (in my case) it downloads the missing files for you.

I really have no idea what went wrong during the download of the game... But after downloading a additional 700mb of files the sound is finally there.

 

 

 

Hope this works for ya, have a nice day! Standard smile

 

 

Wolf.

Message 3 of 9 (1,620 Views)

Re: no sound during cutscenes

★★★★ Novice

it didn't work for me   i even reinstald it but stil no good

Message 4 of 9 (1,217 Views)
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Re: no sound during cutscenes

Community Manager

@Freek117 

 

Can you try to change the port you have your headset plugged into?

 

Also in-game try changing the surround mode to stereo

 

the_run.JPG

 

If the game audio sounds unbalanced, please ensure that any audio enhancements available to your sound card are disabled.

Message 5 of 9 (1,197 Views)
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Re: no sound during cutscenes

★★★★ Novice

the fix for me was to set the origin software to the EN - US language in application settings and after that a game re-install

Message 6 of 9 (1,192 Views)

Re: no sound during cutscenes

Community Manager

daWhizzy wrote:

the fix for me was to set the origin software to the EN - US language in application settings and after that a game re-install


@daWhizzy 
Good to know but it's strange;  I am not sure how the language may affect the audio but thanks for sharing the solution.

 

Message 7 of 9 (1,180 Views)
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Re: no sound during cutscenes

Community Manager

@Freek117 

 

Can you tell me us the solution above helps? Thank you.

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Re: no sound during cutscenes

★★★★ Novice

I don't pretend to be a developer but my guess is that it is a simple redirect error. Although many items ingame are in Dutch (in my case that is) this does not count for Audio and subtitles. If the game takes it's language from the default origin client language it might be looking for missing language files and subtitle files that don't exsist. Might be solved with a 1mb patch

Message 9 of 9 (1,173 Views)

Accepted Solution

★★★★ Novice

the fix for me was to set the origin software to the EN - US language in application settings and after that a game re-install


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