April 2017 - last edited April 2017
I buyed Need for Speed The Run Limited Edition , and when I try to a introduct the product code , it say it used . Help me please !
Solved! Go to Solution.
April 2017
Hello @AndyRumble47,
I am assuming you purchased the game new not second hand? If so, please contact our support via live chat or phone call and the Advisors can check the code to see what is going on:
1. Click on the following link: https://help.ea.com/en/contact-us/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
2. Find the affected game (if it's an account issue select Origin)
3. Select your platform
4. Select topic and issue.
5. Select a contact option. Please note that available contact options do depend on your country settings, time of day and the topic/issue you choose.
Let us know if you run into any issues with this.
- Kristi
April 2017
Hello @AndyRumble47,
I am assuming you purchased the game new not second hand? If so, please contact our support via live chat or phone call and the Advisors can check the code to see what is going on:
1. Click on the following link: https://help.ea.com/en/contact-us/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
2. Find the affected game (if it's an account issue select Origin)
3. Select your platform
4. Select topic and issue.
5. Select a contact option. Please note that available contact options do depend on your country settings, time of day and the topic/issue you choose.
Let us know if you run into any issues with this.
- Kristi