Crash to desktop [ Edited ]

[AndrettiRacing]

Hello,

since a few days, me and other friends are having the same issues (beside the Autolog Problem) with NFS: The Run on the PC.

- Game crashes to desktop with error "Need For Speed The Run.exe has stopped working...."

- While playing the game freezes and you need to kill the "Need For Speed The Run.exe" using the Task Manager.

OS Win7, Win8.1, Win10

Reinstalling the game did not fix it. It worked fine for more than 100 hrs before.

Any ideas? I think, no one will write a patch/fix for this but maybe someone has an idea.

Thanks in advance.

[EA_Barry · Accepted solution]

@AndrettiRacing

First, try a clean boot before starting the game: http://support.microsoft.com/kb/929135

Then try right clicking the game in Origin and then Repair Game. This will check the game files for errors and can resolve this kind of crashing issue.

Further troubleshooting if required: http://answers.ea.com/t5/Need-for-Speed-The-Run/Playing-the-game/m-p/3306117/highlight/true#M1230

[EA_Barry · Accepted solution]

@AndrettiRacing

First, try a clean boot before starting the game: http://support.microsoft.com/kb/929135

Then try right clicking the game in Origin and then Repair Game. This will check the game files for errors and can resolve this kind of crashing issue.

Further troubleshooting if required: http://answers.ea.com/t5/Need-for-Speed-The-Run/Playing-the-game/m-p/3306117/highlight/true#M1230

[AndrettiRacing]

Seems to work now. Thank you.

[EA_Barry]

@AndrettiRacing

Great, thanks for letting us know!

[Loweedje]

I had crashes on my pc too. Since practically almost every game cannot or does not clearly define what gfx quality level is going to require what amount of RAM.  I always start out with the highest (Ultra) settings.

At some point I figured: maybe the crash is some sort of memory problem and turned down texture quality to high, typically this is the biggest memory consumer.

Since then no more odd crashes.  2GB RAM GDDR5.

[Straatford87]

@Loweedje

Lowering the in-game graphics is often a good step in solving random crashes. Thank you for adding this information!